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Full-Text Articles in Policy Design, Analysis, and Evaluation

The Ira, Social Media And Political Polarization In The United States, 2012-2018, Philip N. Howard, Bharath Ganesh, Dimitra Liotsiou, John Kelly, Camille François Oct 2019

The Ira, Social Media And Political Polarization In The United States, 2012-2018, Philip N. Howard, Bharath Ganesh, Dimitra Liotsiou, John Kelly, Camille François

U.S. Senate Documents

Russia’s Internet Research Agency (IRA) launched an extended attack on the United States by using computational propaganda to misinform and polarize US voters. This report provides the first major analysis of this attack based on data provided by social media firms to the Senate Select Committee on Intelligence (SSCI).

This analysis answers several key questions about the activities of the known IRA accounts. In this analysis, we investigate how the IRA exploited the tools and platforms of Facebook, Instagram, Twitter, and YouTube to impact US users. We identify which aspects of the IRA’s campaign strategy got the most ...


The Tactics & Tropes Of The Internet Research Agency, Renee Diresta, Kris Shaffer, Becky Ruppel, David Sullivan, Robert Matney, Ryan Fox, Jonathan Albright, Ben Johnson Oct 2019

The Tactics & Tropes Of The Internet Research Agency, Renee Diresta, Kris Shaffer, Becky Ruppel, David Sullivan, Robert Matney, Ryan Fox, Jonathan Albright, Ben Johnson

U.S. Senate Documents

Upon request by the United States Senate Select Committee on Intelligence (SSCI), New Knowledge reviewed an expansive data set of social media posts and metadata provided to SSCI by Facebook, Twitter, and Alphabet, plus a set of related data from additional platforms. The data sets were provided by the three primary platforms to serve as evidence for an investigation into the Internet Research Agency (IRA) influence operations. The organic post content in this data set has never previously been seen by the public. Our report quantifies and contextualizes Internet Research Agency (IRA) influence operations targeting American citizens from 2014 through ...


Report Of The Select Committee On Intelligence United States Senate On Russian Active Measures Campaigns And Interference In The 2016 U.S. Election: Volume 2: Russia's Use Of Social Media, With Additional Views, Select Committee On Intelligence United States Senate Oct 2019

Report Of The Select Committee On Intelligence United States Senate On Russian Active Measures Campaigns And Interference In The 2016 U.S. Election: Volume 2: Russia's Use Of Social Media, With Additional Views, Select Committee On Intelligence United States Senate

U.S. Senate Documents

In 2016, Russian operatives associated with the St. Petersburg-based Internet Research Agency (IRA) used social media to conduct an information warfare campaign designed to spread disinformation and societal division in the United States. Masquerading as Americans, these operatives used targeted advertisements, intentionally falsified news articles, self-generated content, and social media platform tools to interact with and attempt to deceive tens of millions of social media users in the United States. This campaign sought to polarize Americans on the basis of societal, ideological, and racial differences, provoked real world events, and was part of a foreign government's covert support of ...


Report Of The Select Committee On Intelligence United States Senate On Russian Active Measures Campaigns And Interference In The 2016 U.S. Election: Volume 1: Russian Efforts Against Election Infrastructure, With Additional Views, Select Committee On Intelligence United States Senate Oct 2019

Report Of The Select Committee On Intelligence United States Senate On Russian Active Measures Campaigns And Interference In The 2016 U.S. Election: Volume 1: Russian Efforts Against Election Infrastructure, With Additional Views, Select Committee On Intelligence United States Senate

U.S. Senate Documents

From 2017 to 2019, the Committee held hearings, conducted interviews, and reviewed intelligence related to Russian attempts in 2016 to access election infrastructure. The Committee sought to determine the extent of Russian activities, identify the response of the U.S. Government at the state, local, and federal level to the threat, and make recommendations on how to better prepare for such threats in the future. 1 he Committee received testimony from state election officials, Obama administration officials, and those in the Intelligence Community and elsewhere in the U.S. Government responsible for evaluating threats to elections.

he Russian govemment directed ...


San Jose’S Removing And Preventing Illegal Dumping Program (Rapid): An Evaluation Of Illegal Dumping In San Jose, Rina Laxamana May 2019

San Jose’S Removing And Preventing Illegal Dumping Program (Rapid): An Evaluation Of Illegal Dumping In San Jose, Rina Laxamana

Master's Projects

Illegal dumping is a major environmental concern throughout the United States and most countries (Ichinose & Yamamoto, 2011). Abandoned items such as household material, dumped garbage or construction debris leave odors and contaminants that can threaten community health, impact the environment, and degrade the city's visual appearance (Dabholkar, Muthiyan, Srinivasan, Ravi, Jeon, & Gao, 2017). To reduce illegal dumping, many cities establish education programs, social-media-based community applications, surveillance camera monitoring, and execute policies with associated penalties and fines (Dabholkar et al., 2017). The City of San Jose is battling an illegal dumping problem and has created the Removing and Preventing Illegal ...


The South Bay Water Recycling Program: An Evaluation Of Water Recycling Outcomes In Comparison To Selected Cities And Countries, Shannon Nguyen May 2019

The South Bay Water Recycling Program: An Evaluation Of Water Recycling Outcomes In Comparison To Selected Cities And Countries, Shannon Nguyen

Master's Projects

Is the South Bay Water Recycling (SBWR) program achieving its planned recycled water outcomes? This research will compare the SBWR program's 2018 recycled water data with other water reuse programs in Las Vegas, Orange County, Singapore, and Australia. The purpose of the research is to determine whether the SBWR program is achieving its goals for conserving fresh water for beneficial reuse, and how the outcomes compare with selected cities and countries.


A Process Evaluation Of The Campbell Union High School District Bond Measure Aa, Gabriel Altamirano May 2019

A Process Evaluation Of The Campbell Union High School District Bond Measure Aa, Gabriel Altamirano

Master's Projects

The Board of Trustees at the Campbell Union High School District (CUHSD) completed a district wide facility assessment and created updated facilities master plans (CUHSD, 2015). Consultants were contracted to coordinate focus groups consisting of district students and staff to develop a list of facility needs across the district (CUHSD, 2015). The facilities at all five high schools were in need of major capital projects, from replacement of aging mechanical systems to new classroom spaces for student growth (CUHSD, 2015).

The school district decided to request a general obligation bond measure for the community to approve for the facility improvements ...


Regulatory Disclosure Policies And Potential Induced Changes In Behavior: An Outcome Evaluation Of Santa Clara County’S Enhanced Food Safety Program Elements, Christian Cruz Apr 2019

Regulatory Disclosure Policies And Potential Induced Changes In Behavior: An Outcome Evaluation Of Santa Clara County’S Enhanced Food Safety Program Elements, Christian Cruz

Master's Projects

Despite countless advances in food microbiology and public health regulations, foodborne illness continues to be a major strain on public health outcomes and a costly economic burden. In the United States, many agencies are responsible for ensuring the quality of food, both domestically produced and imported. States and localities are delegated the responsibility of identifying and ensuring sound practices in the latter stages of the food production process, namely the retail distribution of food products to consumers.

Regulatory policies across the nation have only recently incorporated the evidenced-based principles of hazard risk management (Law, 2003). Still, food-related acute gastrointestinal illnesses ...


Exploring Civil Service Eligibility List De-Identification Practices Among Large U.S. Cities, Zayba Shaikh Apr 2019

Exploring Civil Service Eligibility List De-Identification Practices Among Large U.S. Cities, Zayba Shaikh

Master's Projects

The intention of this study is to explore how de-identification practices for Civil Service eligibility lists (removing personally identifiable information from the hiring list) differ among large U.S. cities that compose of San Francisco’s market. Areas of focus within this study include an analysis of current and past eligibility list creation processes in market cities, as well as the examination of methods used by CCSF and the market cities when using eligibility lists for hiring purposes. The methods and processes that the market cities use, which are covered in the Findings section, were compared to each other’s ...


Walk N’ Roll (Wnr) San Jose: An Initiative To Promote Active Transportation And Safe Routes To School For Children In San Jose, California, François Xavier Hans Voltaire Apr 2019

Walk N’ Roll (Wnr) San Jose: An Initiative To Promote Active Transportation And Safe Routes To School For Children In San Jose, California, François Xavier Hans Voltaire

Master's Projects

How effective is the Walk n’ Roll (WnR) program in promoting active transportation near school zones in San Jose, California? The intent of this research question is to discern the effect of the City of San Jose’s WnR program in encouraging children to actively travel to school (walking/cycling) and using other means such as scooters and skateboards. This research will use data from 2012-2018 to measure the efficacy of the program. This project strives to discover whether the tools and strategies that the program is using impact the augmentation level of the number of students who actively travel ...


Analyzing The Interplay Between Public Pension Finances And Government Finances: Lessons From Linking An Economic Model To A Pension Fund Model, Yimeng Yin, Donald Boyd Feb 2019

Analyzing The Interplay Between Public Pension Finances And Government Finances: Lessons From Linking An Economic Model To A Pension Fund Model, Yimeng Yin, Donald Boyd

Public Administration and Policy Faculty Scholarship

Public pension funds invest in stock, bonds, and other assets in an effort to keep the costs to governments of funding pensions low. Researchers have examined the investment-related risks to public pension funds, to the governments that contribute to them, and to stakeholders in pension funds and governments, using stochastic simulation models of pension fund finances.

These models generally use simple investment return assumptions, such as that returns are drawn from a normal distribution, are independent from year to year, and are not correlated with the governmental tax revenue needed to pay pension contributions. Because investment returns and tax revenue ...


La Seguridad Ambiental Y Su Incidencia En La Sostenibilidad Del Medio Ambiente. Caso: Minería Ilegal En La Región Del Chocó Biogeográfico, María Alejandra Colorado Patiño, William Sebastián Real Nuñez, Juan Sebastián Cañon Caro Jan 2019

La Seguridad Ambiental Y Su Incidencia En La Sostenibilidad Del Medio Ambiente. Caso: Minería Ilegal En La Región Del Chocó Biogeográfico, María Alejandra Colorado Patiño, William Sebastián Real Nuñez, Juan Sebastián Cañon Caro

Negocios y Relaciones Internacionales

Los cambios en la Sociedad Mundial han permitido ampliar la discusión en la comunidad académica respecto al alcance de la seguridad a nivel contemporáneo. La globalización planteará la emergencia de una mirada o dimensión humana u holística, en paralelo a aquella estatista que fortalece el papel del realismo político. Ambas alternativas pretenden responder a los retos del siglo XXI. La presente monografía de investigación examina tres aspectos principales: primero, el cambio en la construcción del concepto de Seguridad en términos teóricos. Segundo, una revisión de alcance normativo acerca de los ejes que constituyen la Seguridad Ambiental en la región; y ...


Applying Sentinel Event Reviews To Policing, John Hollway, Ben Grunwald Jan 2019

Applying Sentinel Event Reviews To Policing, John Hollway, Ben Grunwald

Faculty Scholarship at Penn Law

A sentinel event review (SER) is a system-based, multistakeholder review of an organizational error. The goal of an SER is to prevent similar errors from recurring in the future rather than identifying and punishing the responsible parties. In this article, we provide a detailed description of one of the first SERs conducted in an American police department—the review of the Lex Street Massacre investigation and prosecution, which resulted in the wrongful incarceration of four innocent men for 18 months. The results of the review suggest that SERs may help identify new systemic reforms for participating police departments and other ...


The Effects Of Holistic Defense On Criminal Justice Outcomes, James Anderson, Maya Buenaventura, Paul Heaton Jan 2019

The Effects Of Holistic Defense On Criminal Justice Outcomes, James Anderson, Maya Buenaventura, Paul Heaton

Faculty Scholarship at Penn Law

No abstract provided.


Let Me Upgrade You: Common Measures In Public Health Accreditation Action Plans, Gurleen K. Roberts Jan 2019

Let Me Upgrade You: Common Measures In Public Health Accreditation Action Plans, Gurleen K. Roberts

Electronic Theses and Dissertations

Objectives: The purpose of this study is to understand the success rates for health departments pursuing and achieving accreditation in version 1.0 and 1.5 of the Public Health Accreditation Board (PHAB) standards and measures. During the accreditation process, health departments that present performance gaps are asked to complete an Action Plan to specify how they plan to improve to meet the desired conformity. This study will highlight specific measures that are often included in Action Plans so that health departments pursuing accreditation can be better prepared to address these common pitfalls.

Methods: This study is a non-experimental, secondary ...


Informal Rulemaking And Democratic Participation Fda – Food Labeling, Fcc – Net Neutrality, A Text Mining Study, Casey Shannon Dec 2018

Informal Rulemaking And Democratic Participation Fda – Food Labeling, Fcc – Net Neutrality, A Text Mining Study, Casey Shannon

Public Administration Master’s Projects

The Administrative Procedure Act (APA) is supposed to make the rulemaking process at the administrative level democratic. This study will look at two examples of federal regulatory agencies – Food and Drug Administration (FDA) and the Federal Communications Commission (FCC). The topics are food labeling, and net neutrality respectively. The APA highlights the process of notice and comment rulemaking. The APA is evaluated in the literature review for effectiveness and shortcomings. Interest groups play a key role in the policy making process; interest groups inform and mobilize citizens, and then coordinate commenting on agency rule propositions. This can sometimes lead to ...


The ‘Just City’ Or Just A City? : Evaluating Social Justice And Equity In Planning Education., Wes Grooms Aug 2018

The ‘Just City’ Or Just A City? : Evaluating Social Justice And Equity In Planning Education., Wes Grooms

Electronic Theses and Dissertations

Contemporary evaluations of accredited planning education performance have eschewed the principles and methodologies of formal program evaluation and performance management. This dissertation tests hypotheses that this contributes to the lack of social equity and justice commitment, content, and inquiry on the part of accredited graduate planning degree programs, their clients, and administrators. The organizations, resources, and processes involved in the purveyance of accredited graduate planning education were conceptualized as a singular, evaluable program and illustrated in a series of program logic models. These models revealed sources of the inattentiveness to normative issues that past evaluations have evidenced, and informed assertions ...


Public Service Values And Disparate Performance: The Case Of Section 8 Housing Choice Voucher (Hcv) Program, Melissa Gomez Hernandez Jun 2018

Public Service Values And Disparate Performance: The Case Of Section 8 Housing Choice Voucher (Hcv) Program, Melissa Gomez Hernandez

FIU Electronic Theses and Dissertations

Public administration scholars accept that public service values guide administrators’ behavior. This guidance also derives from social and cultural values that motivate administrators’ individual attitudes. A part of the field recognizes that public servants play an active role during the implementation process through their daily use of discretion. Nevertheless, public administrators’ values and attitudes are rarely linked to policy implementation and organizational performance. In consequence, public policy evaluation seldom considers the role of values and attitudes of those implementing policy.

This study examines how public administrators’ values and attitudes towards citizens shape policy implementation and influence organizational and program performance ...


Us China Trade Dispute Over Intellectual Property, Mozi Luo May 2018

Us China Trade Dispute Over Intellectual Property, Mozi Luo

Master's Projects

How have Section 301 investigations impacted trade relations between China and the U.S. in clean energy area, and between Japan and the U.S. in semiconductor and auto part areas, and does the impact provide a guide for the possible outcome of the upcoming Section 301 investigation of China?

After President Donald Trump’s memorandum on August 14, 2017 stating that China’s behavior regarding intellectual property rights (IPR) and the high technology industries adversely influences the U.S. economy, the United States Trade Representative (USTR) declared the initiation of a section 301 investigation of China on the topic ...


California Redevelopment 2.0: Implementation Of Community Revitalization And Investment Authorities, Christopher Hoem May 2018

California Redevelopment 2.0: Implementation Of Community Revitalization And Investment Authorities, Christopher Hoem

Master's Projects

This research aims at revealing the challenges and opportunities in implementing Community Revitalization and Investment Authorities (CRIAs) in California.

This study will focus on the implementation of CRIAs, but it is worth examining alternative economic development tools to draw comprehensive comparisons and understand their advantages and disadvantages.

Understanding economic development tools may be valuable for the commercial and industrial growth and prosperity of cities and local governments. It may also be important to increase the number of affordable housing units in an area. Businesses and low-income families alike share the benefits of successful redevelopment. It may be possible to reveal ...


Benchmarking The Delivery Of Fema Training To Operation Line Employees Within Surface Transit Agencies, Matthew E. Mccann May 2018

Benchmarking The Delivery Of Fema Training To Operation Line Employees Within Surface Transit Agencies, Matthew E. Mccann

Master's Projects

In February 2003, in the aftermath of the September 11, 2001 terror attacks, the administration of then President George W. Bush developed Homeland Security Presidential Directive-5 (HSPD-5), which mandated the use of the National Incident Management System (NIMS), and the Incident Command System (ICS) by all agencies receiving federal funding (Bush, 2003). The intent of HSPD-5 was to “enhance the ability of the United States to manage domestic incidents by establishing a single, comprehensive national incident management system” (Bush, 2003), or in other words, to ensure that emergency response by the many disparate agencies under the umbrella of government funding ...


San Jose's Walk N' Roll Program: An Evaluation Of School Pedestrian Education Programs, Stephen Ngo May 2018

San Jose's Walk N' Roll Program: An Evaluation Of School Pedestrian Education Programs, Stephen Ngo

Master's Projects

The City of San Jose has been recognized as among the safest cities in the United States, but an area that the city seeks to improve in is reducing the number of traffic accidents involving pedestrians and bicyclists. As stated by the city, “San Jose’s injury crash rate is about half the national average” (Vision Zero San Jose, 2015, p. 6), but, on average, 40 people are killed annually and 150 are seriously injured on San Jose’s streets. To address this, San Jose is using data, education, and technology to make a shift towards creating streets and roads ...


Smarter Crm From A Customer Service Perspective: A Process Evaluation On The City Of San José'S My San Jose Smartphone Application For City Services, Roxanna Moradi May 2018

Smarter Crm From A Customer Service Perspective: A Process Evaluation On The City Of San José'S My San Jose Smartphone Application For City Services, Roxanna Moradi

Master's Projects

This research paper provides background on the City of San José’s smart phone application history and reviews other similar municipal smart phone applications. It also analyzes current literature on implementations of non-emergency service communications and service requests (311). Primarily, this research paper investigates whether the functioning of the My San Jose smartphone application and website platforms are meeting the intended goal of improving the customer experience for city services.

This paper analyzes My San Jose raw service request data to review performance. In addition, this paper analyzes qualitative information gathered from semi-structured interviews of City of San José employees ...


Police Response To Mental Health-Related Calls For Service In The City Of Watsonville: A Process Evaluation Of The City Of Watsonville’S Plan To Assist Their Officers When Responding To Citizens With Mental Health Issues, Joseph Perez May 2018

Police Response To Mental Health-Related Calls For Service In The City Of Watsonville: A Process Evaluation Of The City Of Watsonville’S Plan To Assist Their Officers When Responding To Citizens With Mental Health Issues, Joseph Perez

Master's Projects

Police officers respond to a variety of calls for service 24 hours a day, seven days a week, including mental-health related emergencies. With deinstitutionalization of individuals with severe mental illness, officers are often the first to be called to contact these individuals when they are in crisis (DeCuir, Lamb & Weinberger, 2002). Yet, few law enforcement officers have adequate training to manage interactions with people in mental health crisis. Officers perceive mental health related calls as very unpredictable and dangerous, which without adequate training in de-escalation, could inadvertently cause them to approach in a manner which escalates the situation (Fulambarker & Watson ...


Extending Ab-1825 Training At Santa Clara Valley Water District, Heather Reiss May 2018

Extending Ab-1825 Training At Santa Clara Valley Water District, Heather Reiss

Master's Projects

In 2004 the California legislature passed AB-1825, Sexual Harassment Training and Education, Government Code 12950, which mandates that employers train all supervisors in the identification of sexual harassment, and ways to ensure that it does not occur in the workplace (Legislative Counsel, 2004). The Santa Clara Valley Water District (SCVWD) is a mission driven organization that is committed to providing excellent water services to the community. According to the Valley Water website (2018) “The mission of the District is to provide Silicon Valley with safe, clean water for a healthy life, environment, and economy” (Valley Water, 2018, web). As a ...


Leveraging The Workforce Innovation & Opportunity Act (Wioa) To Help Finance College & University Career Centers, Daniel Newell May 2018

Leveraging The Workforce Innovation & Opportunity Act (Wioa) To Help Finance College & University Career Centers, Daniel Newell

Master's Projects

This research explores whether career services for the adult and dislocated worker populations of the Workforce Innovation and Opportunity Act (WIOA) can be leveraged to provide career services in a college or university setting to serve students and the public while meeting WIOA’s enrollment goals. For colleges and universities without career centers, leveraging WIOA funding may be a solution to increasing career center resources and expanding existing career services, while augmenting program support through federal funding.


Hud’S Transitional Housing Unit Program’S Role In The Santa Clara County Community Plan To End Homelessness, Emilie Thorburn-Quihuis May 2018

Hud’S Transitional Housing Unit Program’S Role In The Santa Clara County Community Plan To End Homelessness, Emilie Thorburn-Quihuis

Master's Projects

Counties in California invest local, state, and federal funds to try to end homelessness. At present the homeless numbers in Santa Clara County are among the highest in the U.S. at 6,556, with 33% of those being chronically homeless. Using process evaluation to compare permanent housing and shelter demographics and recurrence rates, how is the federal Housing and Urban Development’s (HUD) Transitional Housing Units Program (THU) in Santa Clara County meeting the goals of the county’s Community Plan to End Homelessness 2015-2020 (2013)?


Cycling Into The Future: Implementation Of Enhanced Bikeways Along San Fernando Street In Downtown San Jose, Patrick Rubens May 2018

Cycling Into The Future: Implementation Of Enhanced Bikeways Along San Fernando Street In Downtown San Jose, Patrick Rubens

Master's Projects

In 2012, the City of San Jose acquired funding from the Transportation for Livable Communities Grant Program and began installing “green striped” enhanced bicycle lanes on a 1.5 mile stretch San Fernando Street between Diridon Station and 10th Street connecting San Jose’s Downtown Train Station to San Jose State University. According to city documents, these enhanced bikeways are intended to “enhance the visibility and safety of this route as a primary bikeway.” An important element of the project was the installation of LED streetlights to improve nighttime visibility. This specific project undertaken by the city falls under the ...


Policy Of Current Hospital Translation Services And Recommendations For Future Adjustments For Spanish-Speaking Patients, Isidora Rose Beach May 2018

Policy Of Current Hospital Translation Services And Recommendations For Future Adjustments For Spanish-Speaking Patients, Isidora Rose Beach

Chancellor’s Honors Program Projects

No abstract provided.


The Predictors Of Juvenile Recidivism: Testimonies Of Adult Students 18 Years And Older Exiting From Alternative Education, La Toshia Palmer Apr 2018

The Predictors Of Juvenile Recidivism: Testimonies Of Adult Students 18 Years And Older Exiting From Alternative Education, La Toshia Palmer

Dissertations

Purpose: The purpose of this descriptive, qualitative study was to identify and describe the importance of the predictors of juvenile recidivism and the effectiveness of efforts to prevent/avoid juvenile recidivism as perceived by previously detained, arrested, convicted, and/or incarcerated adult students 18 years of age and older exiting from alternative education in Northern California. A second purpose was to explore the types of support provided by alternative schools and the perceived importance of the support to avoid recidivism according to adult students 18 years of age and older exiting from alternative education.

Methodology: This qualitative, descriptive research design ...