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Leadership Studies Commons

Open Access. Powered by Scholars. Published by Universities.®

2018

The University of San Francisco

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Articles 1 - 5 of 5

Full-Text Articles in Leadership Studies

Frontline Focus: A Nurse Manager's Employee Engagement Toolkit, Christen Straw Dec 2018

Frontline Focus: A Nurse Manager's Employee Engagement Toolkit, Christen Straw

Doctor of Nursing Practice (DNP) Projects

Abstract

Average hospital turnover rates in the US reached 18.2% in 2017. Turnover rates for registered nurses (RNs) were also at an all-time high of 16.8%. RN turnover can cost up to $61,100 per nurse resulting in the average hospital loss of $5.7 million per year (NSI, 2018). Employee engagement and job satisfaction levels are predictors of nursing turnover and patient outcomes and should be a top priority for nurse leaders. A disengaged workforce not only affects team morale and organizational spending, but it also impacts the quality of patient care. Multiple studies suggest that employee ...


A Discourse Analysis Of Diversity And Inclusion Terminology In The High-Tech Industry, Michelle Nader Dec 2018

A Discourse Analysis Of Diversity And Inclusion Terminology In The High-Tech Industry, Michelle Nader

Master's Theses

The field of Diversity and Inclusion is a growing interest within the High-Tech industry, particularly within the San Francisco Bay Area of California. To combat misconceptions of Diversity and Inclusion, this thesis aims to define and analyze the language used at 20 companies in the High-Tech sector. The trends, nuances, and practices of how companies use language in their programming and data dictates the direction of the company. This thesis investigates the underlying complexities of where Diversity and Inclusion is within the industry today and goals for the future. Findings from this research suggest that companies can strengthen their Diversity ...


Conflict Management And Team Building As Competencies For Nurse Managers To Improve Retention, Jeanette Black Dec 2018

Conflict Management And Team Building As Competencies For Nurse Managers To Improve Retention, Jeanette Black

DNP Qualifying Manuscripts

Abstract

Aim(s): To critically review and summarize evidence related to coaching and training nurse managers in conflict management and team building skills and to determine the relationship of these skills to retention.

Background: Retention of nurse managers is a significant challenge to healthcare organizations.

Evaluation: The databases searched were CINAHL, PubMed, evidence-based journals, JANE, Cochrane, SCOPUS and Joanna Briggs. The keywords searched were conflict management, team building, nurse manager retention, retention, teamwork, healthy work environment, conflict management theory, organizational culture, coaching nurse managers, and nursing. Articles with the strongest evidence were critically appraised using the Johns Hopkins Research and ...


No Pass Zone: Preventing Patient Falls, Rheea Fe Bustos Aug 2018

No Pass Zone: Preventing Patient Falls, Rheea Fe Bustos

Master's Projects and Capstones

Problem: According to the Agency for Healthcare Research and Quality (AHRQ), an estimated 700,000 to 1,000,000 inpatient falls occur in the United States every year. Context: In an August 2017 observation of bed alarm activations in patients’ rooms, it was noted that there was no designated staff member to answer alarms. This causes a delayed response time, which can result in patient falls. The root cause involved unclear expectations regarding what staff members are responsible for answering alarms. Interventions: Standard work was created to have the closest available person respond to the patient’s bed alarm. Initial ...


An Investigation Into Full Range Leadership And Leadership Development Methods In Public Parks And Recreation Organizations In California, Heather Vilhauer Apr 2018

An Investigation Into Full Range Leadership And Leadership Development Methods In Public Parks And Recreation Organizations In California, Heather Vilhauer

Doctoral Dissertations

As current public parks and recreation organizational leaders age and retire, it will become important for qualified professionals to be prepared to fill these positions. A study by Hurd and McLean (2004) examined the perceived competencies of CEOs in public park and recreation organizations. Leadership and management were rated as the most important competencies for CEOs. However, these perceived competencies are not only for the CEOs; all professionals employed in parks and recreation, from administrative leaders to direct service providers, must demonstrate leadership to succeed in their positions (Russell, 2005). Thus, it is crucial for parks and recreation organizations to ...