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Theses & Dissertations

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Full-Text Articles in Leadership Studies

Understanding Employee Engagement: A Mixed-Methods Study, Joren M. Scharn Dec 2019

Understanding Employee Engagement: A Mixed-Methods Study, Joren M. Scharn

Theses & Dissertations

For over 4 decades businesses around the world have been conducting employee satisfaction surveys at regular intervals and this surfaced a strong positive relationship between employee satisfaction, customer satisfaction, and overall company performance. In recent years however, academics and researchers have reopened the debate on whether employee or job satisfaction metrics are in fact reliable indicators of productivity, suggesting that employee engagement has a far stronger correlation to productivity. This study addresses two interrelated problems that are associated with a practice that is common in working environments all over the world. According to literature, it is generally accepted that (a ...


A Grounded Theory Study Of Senior Leader Experiences And Perceptions Of Unplanned Turnover, Jarrad L. Hinojosa May 2019

A Grounded Theory Study Of Senior Leader Experiences And Perceptions Of Unplanned Turnover, Jarrad L. Hinojosa

Theses & Dissertations

This study focused on the persistent problem facing organizational leaders of voluntary turnover of professional staffs. The problem of turnover in general has been studied for decades from the perspective of those who left the organization. What is lacking in the body of research is an understanding, from the perspective of senior management, of why professionals abruptly leave the organization (Waldman, Carter, & Hom, 2015). The purpose of this exploratory qualitative research is to examine the phenomenon of sometimes abrupt, voluntary turnover of professionals in organizations from the perspective of organizational leaders. A more contemporary, less objective evolution of traditional grounded ...


The Effects Of Radical Transformational Change On The Change Agent In Software And Systems Product Development Contexts, Bob Schatz May 2019

The Effects Of Radical Transformational Change On The Change Agent In Software And Systems Product Development Contexts, Bob Schatz

Theses & Dissertations

We are at the cusp of what Ray Kurzweil, Google’s director of engineering, called the “age of acceleration,” where globalization, technology, and financial markets instill a need for newer, better, faster products and services (Friedman, 2016: 187). As old ways of operating become outmoded and exponential growth is expected, businesses struggle to keep pace. Many face the same imperative: adapt or die. They must make sweeping, radical organizational change led by prepared, capable leaders who are empowered to drive this transformation. Research on leading radical change initiatives has focused on systems, models, and methodology—the practical processes of taking ...


Understanding Indian Interior Design Education: From The Indian Design Professionals' Perspective, Darshi Mody May 2019

Understanding Indian Interior Design Education: From The Indian Design Professionals' Perspective, Darshi Mody

Theses & Dissertations

Higher design education in India is not recognized as one of the major educational pathways, which has led to a system in which both public and private institutions offer design degrees without reference to fixed standards of curriculum and uniformity. There is also a lack of publicly available information and knowledge about design schools along with the immense complexity and diversity within the offerings of different design programs at various institutions (Coyle, Lotten, & Dubber, 2015). Prospective design students are at risk of pursuing courses of studies that neither adequately prepare nor credential them for professional work or graduate studies. There ...


En Sus Propias Palabras: Testimonios Of Latinas In Elected And Appointed Office, Andrea Guajardo Dec 2018

En Sus Propias Palabras: Testimonios Of Latinas In Elected And Appointed Office, Andrea Guajardo

Theses & Dissertations

Governance in the United States has been the domain of men since the idea of democracy and independence from England was in its infancy. The systematic oppression and exclusion of persons of color and women was the backdrop upon which the United States was founded. Many continue to experience conflict and struggle in their efforts to gain and maintain civil rights and seek personal and professional experiences free from marginalization and oppression. This purpose of this qualitative study is to explore the lived experiences group of Latinas who have been elected or appointed to public office with an emphasis critical ...


Investigating The Effectiveness Of A Community Leadership Program Based On The Experiences And Perceptions Of Alumni Participants, Sandi Wolff Aug 2018

Investigating The Effectiveness Of A Community Leadership Program Based On The Experiences And Perceptions Of Alumni Participants, Sandi Wolff

Theses & Dissertations

This dissertation investigated the perceptions of alumni who participated in a civic leadership program (LP) in a large, metropolitan city with over 1.7 million residents in its local community. The program, with a 42 year-long history, had no formal data on its participants, the program, or its efficacy. The research investigated the expectations, experience, and engagement of participants over its 42-year history. To examine these concepts, the study was motivated by three research questions: (1) What is the relationship between the participants’ program satisfaction and the program elements? (2) To what extent did the program meet expectations, based on ...


The Closing Of Inner-City Catholic Elementary Schools And The Impact On Community: An Ethnographic Instrumental Case Study Of Two Neighboring Communities, Ana Maria De La Portilla May 2018

The Closing Of Inner-City Catholic Elementary Schools And The Impact On Community: An Ethnographic Instrumental Case Study Of Two Neighboring Communities, Ana Maria De La Portilla

Theses & Dissertations

The focus of this ethnographic instrumental case study is to communicate the seriousness of a growing trend in the United States: closings of inner-city/urban Catholic schools by the local diocese. Utilizing Pierre Bourdieu’s theory of practice (1977) and the Church’s Catholic Social Teaching, this study examined the question: What does it mean for the parish community and the church, as a whole, when the Catholic school that was once a big part of community life is no longer there? This research study examined community members’ role(s), response to, and experience of a closing; examined the implications ...


A Hybrid Holistic Thinking Approach For Resetting The Seabrook Chapter Of The Japanese American Citizens League (Jacl), Michael K. Asada May 2018

A Hybrid Holistic Thinking Approach For Resetting The Seabrook Chapter Of The Japanese American Citizens League (Jacl), Michael K. Asada

Theses & Dissertations

The purpose of this capstone is to describe how a Hybrid Holistic Thinking Approach has helped the author analyze the Seabrook Chapter of the Japanese American Citizens League (JACL) review its perceived relevance as a national civil rights organization, address its systemic challenges, and reset the organization.

A quantitative, quasi-experimental research design was implemented to address organization improvement. The study targeted the Seabrook JACL, a non-profit, civil rights organization to review its current state and its challenges and synthesize a compelling argument for organizational change. The capstone implemented a participative style of problem management utilizing a Hybrid Holistic Thinking Approach ...


Re-Envisioning Talent Management For The 4th Industrial Revolution: A Systems And Design Thinking Intervention, Adena E. Johnston May 2018

Re-Envisioning Talent Management For The 4th Industrial Revolution: A Systems And Design Thinking Intervention, Adena E. Johnston

Theses & Dissertations

This dissertation examines the application of interactive planning as an intervention for the purpose of exploring its effectiveness with diverse, cross-organizational stakeholders when considering an issue that transcends individual organizations. The case study offers a practitioner method and approach using systems and design thinking to re-envision talent management in the 4th Industrial Revolution. The first two phases of a three-phase model, entitled Consider, Research, Explore, Associate, Theorize, and Empathize, (C.R.E.A.T.E.) contains aspects of systems and design thinking, and are addressed in this study. Data were gathered from direct observation and facilitation of two stakeholder sessions ...


An Assessment Of The Relationship Between The Hospital Chief Executive Officer’S Leadership Behaviors And Hospital Success, Newton J. Courtney May 2015

An Assessment Of The Relationship Between The Hospital Chief Executive Officer’S Leadership Behaviors And Hospital Success, Newton J. Courtney

Theses & Dissertations

The health care delivery system in the United States has received increased attention over the last 2 decades. Concerns of access, choice, cost, and quality have been in the forefront. This study was conducted to assess the leadership behaviors of hospitals’ chief executive officers and how they impact the performance of hospitals. Two instruments were used to collect the data for the study: the Multifactor Leadership Questionnaire (MLQ-5X; Avolio & Bass, 2004) and a demographics questionnaire. A correlational research design was used to measure the degree of association between variables related to hospital CEOs, the hospitals they represented and hospital success ...