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Full-Text Articles in Leadership Studies

The Incidence And Impact Of Workplace Incivility: A Quantitative Study Comparing Public University Staff Member Experiences In The Northeast, Tracy St. Pierre Apr 2019

The Incidence And Impact Of Workplace Incivility: A Quantitative Study Comparing Public University Staff Member Experiences In The Northeast, Tracy St. Pierre

Thinking Matters Symposium

Workplace Incivility (WI) is a construct similar to sexual harassment or bullying - it is unwanted behavior and can cause negative emotions for those who experience it. However, it lacks a clear definition or legal repercussions that have been established for sexual harassment and bullying. Thus, incivility is able to thrive in the workplace with little intervention and can create adverse consequences for employees and the organization. Several studies demonstrate that up to 96% of employees have experienced WI (Porath & Pearson, 2010, p.64). Employees who experience WI reduce their work effort and decrease productivity by “venting” to co-workers (Cortina and Magley, 2009, p. 286). This results in more work for mangers and HR personnel who need to mediate the situation; the organization may experience an overall reduction in morale and productivity, leading to lost revenue. The goal of this study is ...


Conflict Competence Among Undergraduates: Exploring The Impact Of Fear Of Negative Evaluation, Erica E. Leighton Apr 2018

Conflict Competence Among Undergraduates: Exploring The Impact Of Fear Of Negative Evaluation, Erica E. Leighton

All Theses & Dissertations

According to a study by the Bureau of Labor Statistics, workplace conflict costs employers up to $359 billion annually (as cited by CPP Global, 2008). Considering this cost, teaching the current generation of college students to effectively manage conflict is a charge for colleges and universities who aim to prepare students to successfully enter the workforce after graduation. Current methods of conflict resolution training, however, lack consistency and show varying levels of success. Developing effective tools depends on a clear understanding of barriers students face in learning to effectively resolve conflicts. In looking to examine these barriers, this study explored ...


Community Driven Student Leadership: The Doce Approach, Courtney Caouette, Jordan O'Hearn, Stacy Henson-Drake, Michaela Stone, Gabrielle Lodge Apr 2018

Community Driven Student Leadership: The Doce Approach, Courtney Caouette, Jordan O'Hearn, Stacy Henson-Drake, Michaela Stone, Gabrielle Lodge

Thinking Matters Symposium

Universities and the communities in which they reside must maintain an interdependence to thrive. The USM LAC Druker Office of Community Engagement (DOCE) follows a unique model of student-faculty collaborative leadership to model how public universities can partner with their communities. Developing long-lasting community-university relationships holds mutual benefits. DOCE connects students, faculty and staff with over 90 community partners. As a synergetic cooperative team, we believe community engagement is essential in the growth and learning of the whole student, faculty and staff of USM.

Our recent Community-Based Participatory Research (CPBR) works in integrating the classes and curriculum of the Social ...