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Business Administration, Management, and Operations

Firm as Moral Community

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The Tides Of Life (Convene Ceo Summit), C. William Pollard Apr 2016

The Tides Of Life (Convene Ceo Summit), C. William Pollard

C. William Pollard Papers

Delivered at the Convene CEO Summit, this speech asks how Christian business leaders might apply their faith in work settings. In particular, Pollard notes that servant leadership -- while not always overtly Christian -- is oftentimes the primary means of actualizing Christian values in the corporate firm.


Faith, Spirituality, And Sustainability, C. William Pollard Nov 2011

Faith, Spirituality, And Sustainability, C. William Pollard

C. William Pollard Papers

This speech was delivered at the University of Arkansas's Tyson Center for Faith and Spirituality in the Workplace (Fayetteville, AR). In it Pollard considers the 2008 financial crisis, which he believes requires business leaders to adopt new models of leadership and new ways of educating future managers. Such measures will ensure that corporate firms will always consider profit alongside the more significant goal of forming moral character.


What Is Your Business? (China), C. William Pollard Aug 2010

What Is Your Business? (China), C. William Pollard

C. William Pollard Papers

Speaking during a 2010 trip to China, Pollard reflects on Peter Drucker's influence on his own life and thought, noting in particular Drucker's emphasis on the business leader's duty to understand employees in a holistic manner, that is, as capable of being enriched by their work.


Faith In The Workplace, C. William Pollard Jul 2008

Faith In The Workplace, C. William Pollard

C. William Pollard Papers

Speaking at the Samaritan Interfaith Focus on Faith Breakfast (Cress Creek Country Club - Naperville, IL), Pollard addresses the question of faith in the workplace. In particular, he posits that servant leadership is the primary means by which one actualizes religious faith in everyday life.


Reflections For The Herman Miller Board, C. William Pollard Jan 2008

Reflections For The Herman Miller Board, C. William Pollard

C. William Pollard Papers

In this speech -- delivered at a Herman Miller Board Meeting in Buffalo Grove, IL -- Pollard reflects on what he has learned as a board member, noting in particular how the company was founded on a holistic view of the human person and the idea that the business leader is only a steward of God's property.


Leadership In Turbulent Times (Indianapolis), C. William Pollard Jan 2007

Leadership In Turbulent Times (Indianapolis), C. William Pollard

C. William Pollard Papers

Whereas many Christians consider business a "necessary evil," in this address at the Christian Bookseller's Association Advance 2007 meeting (Indianapolis, IN) Pollard argues that profit can be virtuous, especially if corporate managers set the tone by considering themselves the servants of those they lead.





Responsible Leadership - The Ethic Of Right Behavior (Chicago), C. William Pollard Dec 2004

Responsible Leadership - The Ethic Of Right Behavior (Chicago), C. William Pollard

C. William Pollard Papers

In this speech at a 2004 Rotary One luncheon, Pollard calls on business leaders to run their organizations as moral communities oriented to the "development of human character."


The Ethics Of Responsible Leadership And The Practice Of Right Behavior, C. William Pollard Nov 2002

The Ethics Of Responsible Leadership And The Practice Of Right Behavior, C. William Pollard

C. William Pollard Papers

In this speech at Cornell University's Center for Advanced Human Resource Studies (CAHRS), Pollard considers the conference's theme of restoring trust by focusing primarily on how wealth creation must be coupled with a leadership structure committed to the good of both employees and customers.


Leadership In Changing And Turbulent Times, C. William Pollard Nov 2001

Leadership In Changing And Turbulent Times, C. William Pollard

C. William Pollard Papers

In this speech at the Chairman & CEO Conference sponsored by The Governance Institute (Palm Beach, FL), Pollard reflects on how servant leadership can help corporations in achieving the goal the conference had chosen as its theme, namely "Moving Toward Excellence in Quality."


The Best And Most Admired, C. William Pollard Nov 2000

The Best And Most Admired, C. William Pollard

C. William Pollard Papers

In these brief remarks at the 2000 Fortune Summit, Pollard considers how mission has been the organizing principle of the ServiceMaster Company. In addition, he offers insight into the servant leadership model the company employed under his management.


Mission As An Organizing Principle (Or A Leader's Ethical Responsibility For The People We Lead), C. William Pollard Oct 2000

Mission As An Organizing Principle (Or A Leader's Ethical Responsibility For The People We Lead), C. William Pollard

C. William Pollard Papers

Delivered at Soderquist Leadership Center's Leadership Expedition in Siloam Springs, AR, this speech outlines the responsibility institutional leaders have for those they serve.


The Soul Of The Firm (Harleysville, Pa), C. William Pollard Sep 1999

The Soul Of The Firm (Harleysville, Pa), C. William Pollard

C. William Pollard Papers

Addressing the Mennonite Homes Association, Pollard considers the role that a clear mission and committed leaders will play in a changing economic environment. In particular, he contends that corporate leaders are called to be first and foremost the servants of those they employ.


Mission As An Organizing Principle, C. William Pollard Feb 1999

Mission As An Organizing Principle, C. William Pollard

C. William Pollard Papers

Speaking to both The Conference Board and the Peter F. Drucker Foundation for Nonprofit Management, Pollard addresses the topic of corporate mission, arguing that one can envision a meaningful relationship between work and the rest of life only when an organization's leaders are focused on serving employees.


Congressional Testimony - Education And Workforce Committee - House Of Representatives, C. William Pollard Jun 1998

Congressional Testimony - Education And Workforce Committee - House Of Representatives, C. William Pollard

C. William Pollard Papers

Testifying before the US House of Representative's Education and Workforce Committee, Pollard speaks of ServiceMaster's people-driven mission as well as of the primary issues facing the American worker at the close of the twentieth century.


Bridging The Gulf (New Haven, Ct), C. William Pollard May 1998

Bridging The Gulf (New Haven, Ct), C. William Pollard

C. William Pollard Papers

Delivered at the Yale Berkeley Seminar (hosted by Berkeley Divinity School at Yale) in New Haven, CT, this speech asks how Christians might bridge the gulf between work and faith (or God and profit). Pollard posits that the link between the two is to be found in people, all of whom are made in the image of God. In this framework, the corporate firm may be construed as an institution of moral formation.


A Philosophy Of Life And Work, C. William Pollard Feb 1998

A Philosophy Of Life And Work, C. William Pollard

C. William Pollard Papers

This speech -- delivered at the Wharton School of Business's (University of Pennsylvania) 1998 Zweig Executive Dinner Series -- outlines the rapid socio-economic changes prevalent at the end of the 20th century. In light of these, Pollard asks whether the corporation can be oriented to both maximizing profit and forming the moral character of those it employs.


The Soul Of The Firm (Santa Fe, Nm), C. William Pollard Nov 1997

The Soul Of The Firm (Santa Fe, Nm), C. William Pollard

C. William Pollard Papers

This speech was delivered at the 1997 fall seminar of the Evangelical Christian Publishing Association in Santa Fe, New Mexico. In it Pollard addresses what he calls the "confusion" and "insecurity" felt by many Americans at the turn of the century. To remedy this situation the corporate leader must adopt a servant attitude, one that helps her prioritize the well-being of the people who make up any given institution.


The Soul Of The Firm (Mechanicsburg, Pa), C. William Pollard Oct 1996

The Soul Of The Firm (Mechanicsburg, Pa), C. William Pollard

C. William Pollard Papers

In this speech delivered at Messiah College (Mechanicsburg, PA), Pollard elucidates his theory concerning the "soul of the firm," which is most easily defined as the people who work for the organization. In light of this, he defines corporate leadership as essentially a form of service, a means by which the manager serves the greater good of the individuals who make up the larger organization.


The Soul Of The Firm (Nairobi, Kenya), C. William Pollard Mar 1996

The Soul Of The Firm (Nairobi, Kenya), C. William Pollard

C. William Pollard Papers

In this speech at the Daystar Symposium (Nairobi, Kenya), Pollard notes that whereas the "theory of the firm" is often defined by the objective goal of maximizing profit, the "soul of the firm" should be considered the people the organization employs. Corporate success, therefore, requires that profit be considered alongside the development of character.


The Soul Of The Firm As It Moves To The 21st Century, C. William Pollard Mar 1996

The Soul Of The Firm As It Moves To The 21st Century, C. William Pollard

C. William Pollard Papers

In an address delivered at the 50th Annual Indiana University Business Conference (Indianapolis, IN), Pollard contends that the "soul" of any corporate firm is its people. In light of this, he goes on to argue that corporate success depends upon managers who commit themselves to a vision of leadership defined by service to both employees and customers.