Open Access. Powered by Scholars. Published by Universities.®

Mass Communication Commons

Open Access. Powered by Scholars. Published by Universities.®

University of Central Florida

Discipline
Keyword
Publication Year
Publication
Publication Type

Articles 1 - 30 of 2330

Full-Text Articles in Mass Communication

Bending The Binary: Effects Of Nonbinary Gender Media Representations On Disposition Formation And Media Enjoyment, Diana Higley May 2019

Bending The Binary: Effects Of Nonbinary Gender Media Representations On Disposition Formation And Media Enjoyment, Diana Higley

Electronic Theses and Dissertations

Today, the issue of gender plays a larger role in our social discussions than in the past. Over the last decade, new and groundbreaking television shows and movies that showcase gender nonconforming characters and plots that challenge traditional gender roles have become more common. The aim of the present study was to examine the potential effects of gender-neutral representations in media programming and particularly whether different representations of gender might influence audience attitudes toward characters and overall enjoyment of the media. Affective Disposition Theory and Moral Foundations Theory were used as a framework for understanding people's perceptions of gender-neutral ...


Complete Issue, Volume 2 Issue 1 Mar 2019

Complete Issue, Volume 2 Issue 1

Journal of International Crisis and Risk Communication Research

This is the full issue of JICRCR Volume 2, Issue 1.


From Hoax As Crisis To Crisis As Hoax: Fake News And Information Disorder As Disruptions To The Discourse Of Renewal, Timothy L. Sellnow, Adam Parrish, Lauren Semenas Mar 2019

From Hoax As Crisis To Crisis As Hoax: Fake News And Information Disorder As Disruptions To The Discourse Of Renewal, Timothy L. Sellnow, Adam Parrish, Lauren Semenas

Journal of International Crisis and Risk Communication Research

Hoaxes have long been a reputational threat to organizations. For example, false claims that syringes had been found in bottles of Pepsi-Cola products, that a portion of a fi nger had been found in Wendy’s chili, and that Domino’s employees had intentionally served contaminated food to customers have topped the media’s agenda. More recently, the hoax phenomenon has been tactically reversed. Heavily trafficked Internet sites and controversial television personalities frequently argue that well-documented crises themselves are hoaxes. The potential for claims of crisis as hoax to disrupt the discourse of crisis renewal is examined through an analysis ...


Crisis Information Seeking And Sharing (Ciss): Scale Development For Measuring Publics’ Communicative Behavior In Social-Mediated Public Health Crises, Yen-I Lee, Yan Jin Mar 2019

Crisis Information Seeking And Sharing (Ciss): Scale Development For Measuring Publics’ Communicative Behavior In Social-Mediated Public Health Crises, Yen-I Lee, Yan Jin

Journal of International Crisis and Risk Communication Research

This study first refines the conceptual framework of publics’ communicative behavior in social mediated health crises. Then two multiple-item scales for measuring publics’ health crisis information seeking and sharing (CISS) are developed and tested by employing online survey data sets from a random national sample of 279 adults and 280 adults in the United States, respectively. Results indicate seven types of crisis information seeking behavior and 17 types of crisis information sharing behavior crossing over platforms, channels, and information sources. The CISS scales provide a valid and reliable tool for crisis communication researchers and practitioners to measure publics’ information seeking ...


Editor's Essay: The Critical Need For Crisis And Risk Communication Research, Brooke F. Liu Mar 2019

Editor's Essay: The Critical Need For Crisis And Risk Communication Research, Brooke F. Liu

Journal of International Crisis and Risk Communication Research

Risk and crisis communication are growing areas of scholarship ripe for multidisciplinary contributions. In this essay, the Volume 2 editor reflects on the primary purpose of the Journal of International Crisis and Risk Communication Research and the areas of scholarship the journal promotes. The editor offers advice for researchers and professionals interested in publishing in the journal. Additionally, the editor calls for the community to continue to submit their best research and to support the development of the next generation of risk and crisis communication scholars.


Understanding Flu Vaccination Acceptance Among U.S. Adults: The Health Belief Model And Media Sources, Tong Xie, Connor Grady, Michael Cacciatore, Glen Nowak Jan 2019

Understanding Flu Vaccination Acceptance Among U.S. Adults: The Health Belief Model And Media Sources, Tong Xie, Connor Grady, Michael Cacciatore, Glen Nowak

International Crisis and Risk Communication Conference

Based on previous studies about the Health Belief Model (HBM) and the reinforcing relationship between media selectivity or preference and individual’s behavior, this study used a national representative adult sample to assess flu vaccination as the result of an appraisal of relevant health beliefs, trust towards the authoritative entities (e.g. CDC & FDA) and vaccine-related media information, in addition to one’s existing behavior pattern. Results showed that not-vaccinated individuals differ significantly in their vaccine-related health believes and the trust towards the authoritative information sources. This group acquired less recommendation from health care providers and more negative sentiments about ...


Social Listening During Crises: A Practitioner Guide For Crisis Communication On Social Media, Cory Young, Hunter Simmons, Margaret Stewart Jan 2019

Social Listening During Crises: A Practitioner Guide For Crisis Communication On Social Media, Cory Young, Hunter Simmons, Margaret Stewart

International Crisis and Risk Communication Conference

Stewart & Wilson (2016) created the STREMII model (pronounced STREAM-ee) as a means to assist institutions and organizations with social media crisis communication using a six-stage cyclical process, including: (1) social listening, (2) targeting audience(s), (3) engaging & responding, (4) monitoring and evaluating, (5) interacting, and (6) implementing changes [1] . Stewart & Young (2017) revisited the model, refining the stages to highlight the need for ongoing social listening and responsive engagement across all levels of crisis [2]. At present, the model is theoretical and applied only within a pedagogical context. In order for the STREMII model to be useful for practical implementation ...


Secondary Crisis Communication. A Question Of Actual Or Perceived Credibility?, Bengt Johansson Jan 2019

Secondary Crisis Communication. A Question Of Actual Or Perceived Credibility?, Bengt Johansson

International Crisis and Risk Communication Conference

An important aspect of crisis communication is secondary crisis communication, which focuses on how people communicate during a crisis. This study seeks to explore the mechanism of credibility in secondary crisis communication. Respondents in a large-scale experiment (N=2382) were exposed to a fictional news story about a terrorist attack and asked to what degree they would share the news story on social media. The design made it possible to test if the sharing of news stories was determined by its actual credibility (through the use of semiotic disclaimers in the news story), or by perceived credibility (the perceived credibility ...


Perceptions Of Risk Of Health Disparities Amid Previously Identified Political Corruption And Ageism In Slovakia, Marta N. Lukacovic, Deborah D. Sellnow-Richmond, Monika Durechova Jan 2019

Perceptions Of Risk Of Health Disparities Amid Previously Identified Political Corruption And Ageism In Slovakia, Marta N. Lukacovic, Deborah D. Sellnow-Richmond, Monika Durechova

International Crisis and Risk Communication Conference

This study examines the role of traditional versus new media’s impact on citizens’ perceptions of risk within elder care. We analyzed survey data from 112 Slovak citizens regarding their social network activity and perceptions of corruption, ageism, and health disparities in the Slovak elder care system. Previous research (Lukacovic, Sellnow-Richmond, & Durechova, under contract) identified three prominent sociopolitical issues present in the Slovak medical system among Slovak UGC discourse regarding Slovak healthcare inequity: corruption, threats to dignity, and discrimination. Here, we examined the extent to which social media users perceive the prevalence and subsequent risk of experiencing health disparities within ...


2019 Icrcc Proceedings Table Of Contents, Conference Organizers Jan 2019

2019 Icrcc Proceedings Table Of Contents, Conference Organizers

International Crisis and Risk Communication Conference

These proceedings are a representative sample of the presentations given by professional practitioners and academic scholars at the 2019 International Crisis and Risk Communication Conference (ICRCC) held March 11-13, 2019. The ICRCC is an annual event that takes place the second week in March in beautiful sunny Orlando, Florida. The conference hosts are faculty and staff from the Nicholson School of Communication. The goal of the ICRCC is to bring together prominent professional practitioners and academic scholars that work directly with crisis and risk communication on a daily basis. We define crisis and risk broadly to include, for example, natural ...


The Unacceptable Rise: An Investigation Of School Shootings In The United States, Tracy Gulliford Jan 2019

The Unacceptable Rise: An Investigation Of School Shootings In The United States, Tracy Gulliford

Electronic Theses and Dissertations

This research study examined teachers' understanding of risk factors and characteristics of potential perpetrators of school shootings, as well as the steps to take when they are identified in students. Participants completed a survey that contained Likert-type scale items regarding self efficacy and open-ended questions regarding school violence experiences. A mixed methods analysis revealed three primary conclusions. First, teachers have high levels of self-efficacy regarding the importance of and ability to deal effectively with troubled students. This conclusion suggests that teachers do internalize the relevance of this issue to them. Second, this study revealed a gap in terms of the ...


Complete Issue. Volume 1, Issue 2 Oct 2018

Complete Issue. Volume 1, Issue 2

Journal of International Crisis and Risk Communication Research

This is the full issue of JICRCR Volume 1, Issue 2.


Politically Unhealthy: Flint’S Fight Against Poverty, Environmental Racism, And Dirty Water, Tomeka M. Robinson, Garrett Shum, Sabrina Singh Oct 2018

Politically Unhealthy: Flint’S Fight Against Poverty, Environmental Racism, And Dirty Water, Tomeka M. Robinson, Garrett Shum, Sabrina Singh

Journal of International Crisis and Risk Communication Research

The social force of race in relation to natural resources plays a prominent role in which communities are disproportionately affected by pollution. Scholars have described how people of color are disproportionately victims of environmental discrimination and disparities because they lack the necessary social capital to bring attention to their plight, as demonstrated by the case of the Flint, Michigan, Water Crisis. In this article, we use a critical race theory lens to explore how the Flint Water Crisis constitutes a case study of environmental racism. More specifically, we discuss the public health implications of environmental racism on the residents of ...


Revisiting Stremii: Social Media Crisis Communication During Hurricane Matthew, Margaret C. Stewart, Cory Young Oct 2018

Revisiting Stremii: Social Media Crisis Communication During Hurricane Matthew, Margaret C. Stewart, Cory Young

Journal of International Crisis and Risk Communication Research

Social media platforms influence the flow of information and technologically mediated communication during a storm. In 2015, Stewart and Wilson introduced the STREMII (pronounced STREAM-ee) as a six-phase model for social media crisis communication in an eff ort to assist institutions and organizations during unanticipated events, using the crisis of Hurricane Sandy as an applied example. Since the inception of the model, several advancements in social media strategy have revealed the opportunity for further development. This current work presents a revision of the original model, emphasizing the need for ongoing social listening and engagement with target audiences. These aspects of ...


Applying The Rhetoric Of Renewal Model In A Contemporary African Context: Lessons Learned From The Royal Dutch Shell Oil Crisis In Nigeria, Vincent D. Manzie Oct 2018

Applying The Rhetoric Of Renewal Model In A Contemporary African Context: Lessons Learned From The Royal Dutch Shell Oil Crisis In Nigeria, Vincent D. Manzie

Journal of International Crisis and Risk Communication Research

This article applies the crisis renewal model to a multinational organizational crisis in Nigeria not only to analyze the crisis points of conflict in the multinational’s corporate rhetoric but also to examine how global relations; situated exigencies; and cultural, social, and economic tensions contextualize corporate communication strategies during crises. Rhetoric of renewal was evident as the multinational corporation responded to a prolonged crisis involving multiple state and local stakeholders. Although the renewal model itself redresses traditional Aristotelian crisis rhetoric models, the Nigerian situation calls for a significant reframing of rhetorical strategies accountable to the colonialist legacies, cultural traditions, political ...


Chaos Theory And Emergent Behavior In The West Virginia Water Crisis, Morgan C. Getchell Oct 2018

Chaos Theory And Emergent Behavior In The West Virginia Water Crisis, Morgan C. Getchell

Journal of International Crisis and Risk Communication Research

Chaos theory holds that systems act in unpredictable, nonlinear ways and that their behavior can only be observed, never predicted. This is an informative model for an organization in crisis. The West Virginia water contamination crisis, which began on January 9, 2014, fits the criteria of a system in chaos. This study employs a close case study method to examine this case through the lens of chaos theory and its tenets: sensitivity to initial conditions, bifurcation, fractals, strange attractors, and self-organization. In particular, close attention is paid to emergent organizations and how their embodiment of strange attractor values spurred the ...


Central Florida Future, Vol. 40 No. 72, September 3, 2008 Sep 2018

Central Florida Future, Vol. 40 No. 72, September 3, 2008

Central Florida Future

Senator's ordeal ends with removal; Hands-only dining; Bush signs green act; College presidents could re-opens drinking age debate.


Central Florida Future, Vol. 42 No. 41, June 28, 2010 Jun 2018

Central Florida Future, Vol. 42 No. 41, June 28, 2010

Central Florida Future

Alumni giving out legal aid; Get the scoop; Rock the Vote event sets group canvassing in motion.


Central Florida Future, Vol. 42 No. 40, June 24, 2010 Jun 2018

Central Florida Future, Vol. 42 No. 40, June 24, 2010

Central Florida Future

Lightning sparks fire at Pointe; Uncover Thursdays; Plus: Grown Ups; Gold standard; Victim Services a road to recovery; Veteran Services to ship out to new post.


Central Florida Future, Vol. 42 No. 39, June 21, 2010 Jun 2018

Central Florida Future, Vol. 42 No. 39, June 21, 2010

Central Florida Future

Stipends prove quite a catch; World piece; Older voters leaning right; Florida part of Rock the Votes initiative.


Central Florida Future, Vol. 42 No. 38, June 17, 2010 Jun 2018

Central Florida Future, Vol. 42 No. 38, June 17, 2010

Central Florida Future

Tuition hike possible for fall; Uncover Thursdays; Summer Fun; Plus: D-I-Y for less; iDonate; UCF's pond gets economic makeover; Man robbed near UCF-area apartment.


Central Florida Future, Vol. 42 No. 37, June 14, 2010 Jun 2018

Central Florida Future, Vol. 42 No. 37, June 14, 2010

Central Florida Future

Some crime down around UCF; Nursing payday; UCF ID becomes more like debit card; Business students hit the Target with 'Smart' idea.


What’S Next In Communications? Panel Discussion, Wendy S. Perez, Jessica Green, Rachel Schaefer Apr 2018

What’S Next In Communications? Panel Discussion, Wendy S. Perez, Jessica Green, Rachel Schaefer

Media Literacy: How the Era of Fake News Affects Public Service

Moderator: Staci M. Zavattaro, Ph.D

Panel Participants:

  • Tom Hope, Assistant VP for Communications and Marketing, UCF
  • Jamie Floer, Public Relations/Outreach Specialist, Orange County Utilities Dept
  • Brian Schulte, Marketing Manager, Edyth Bush Institute for Philanthropy & Nonprofit Leadership

Abstract:

As society has evolved, so have preferred communications, people today prefer to send a text message versus making a call or talking in person. Everywhere we go technology has a great impact on today’s society. These technological advances have affected everything we do, including how we read, interpret, and disseminate information. More than ever, media literacy has become an important ...


Responding To Campus Shootings: Two Studies Exploring The Effects Of Sex And Placement Strategy On Knowledge Acquisition And Organizational Reputation, Kenneth A. Lachlan, Patric R. Spence, Leah Omilion-Hodges, Robert G. Rice, Amanda Brink Mar 2018

Responding To Campus Shootings: Two Studies Exploring The Effects Of Sex And Placement Strategy On Knowledge Acquisition And Organizational Reputation, Kenneth A. Lachlan, Patric R. Spence, Leah Omilion-Hodges, Robert G. Rice, Amanda Brink

Journal of International Crisis and Risk Communication Research

Two separate studies used quasi-experimental procedures to examine how college students learn about campus shootings from press releases, television news, or exposure to both. The first study found that women tend to report higher levels of learning than men and that participants generally learn the most when exposed to messages delivered through multiple media. The second study extended the findings to include consideration of the impact of learning on organizational reputation. Taken together, the results of both studies offer further evidence that knowledge acquisition can help mitigate against the formation of negative impressions of an organization in crisis. They also ...


Expressing Opinions About The Refugee Crisis In Europe: The Spiral Of Silence And Crisis Communication, Bengt Johansson Mar 2018

Expressing Opinions About The Refugee Crisis In Europe: The Spiral Of Silence And Crisis Communication, Bengt Johansson

Journal of International Crisis and Risk Communication Research

Framing of crisis events is to a large extent contested, with multiple sources and conflicting messages. Theories of crisis communication acknowledge how people try to deal with these competing messages, and this article seeks to deepen the understanding the process of sense making of crisis events by connecting crisis communication to the spiral of silence theory. The spiral of silence theory, founded by Elisabeth Noelle-Neuman, proposes that people are less willing to express their opinions if they believe their beliefs are shared by a minority. This will lead to a spiral in which those who feel their opinions are popular ...


Crisis And Image Repair At United Airlines: Fly The Unfriendly Skies, William L. Benoit Mar 2018

Crisis And Image Repair At United Airlines: Fly The Unfriendly Skies, William L. Benoit

Journal of International Crisis and Risk Communication Research

In April 2017, United Airlines had a passenger removed from one of its airplanes. Video of the bleeding man being dragged off through the aisle went viral the next day. United’s initial response attempted to downplay this offensive act (relying primarily on differentiation and mortification, but not really apologizing for this offensive act). This stance provoked outrage and ridicule. This study applies image repair theory (Benoit, 2015) to the discourse in this case study. United’s CEO, Oscar Munoz, was forced to offer a “do-over,” stressing mortification and corrective action that were actually directed to the offensive act. United ...


Answering The Call For Scholarship: The Journal Of International Crisis And Risk Communication Research, Matthew W. Seeger Mar 2018

Answering The Call For Scholarship: The Journal Of International Crisis And Risk Communication Research, Matthew W. Seeger

Journal of International Crisis and Risk Communication Research

Crisis events have the potential to create broad impacts across a variety of contexts and require multi-disciplinary approaches to understand the causes and consequences. Communication is instrumental to both the understanding and the management of risks and crises and needs to be systematically examined within these contexts. The Journal of International Crisis and Risk Communication Research is designed to be an outlet for multi-disciplinary inquiry of communication phenomena within a wide range of crises and risks using multiple methods and perspectives.


Central Florida Future, Vol. 41 No. 18, February 16, 2009 Feb 2018

Central Florida Future, Vol. 41 No. 18, February 16, 2009

Central Florida Future

Candidates sign in; Ticket still in after retrial; Nursing students homesick until 2011; Hip-hop meets history; About Jeff Johnson.


Effects Of Crisis News On Intercultural Tolerance: An International Comparative Study, Anthony Eseke Jan 2018

Effects Of Crisis News On Intercultural Tolerance: An International Comparative Study, Anthony Eseke

International Crisis and Risk Communication Conference

Human beings are “cultural animals who know and see and hear the world through socially constructed filters.” [1]. Fundamental to these filters are identities. Through the frames of identity, people often negotiate the dialectics of the ‘self’ with/against ‘the other’. The media in their reportage of conflicts and crisis produce and reinforce these dialectics. However, to what extent and directions do these reports influence social tolerance in the audience? This study therefore examined the effects of crisis/conflict news on otherness. The study defined otherness as the appraisal attitudes of tolerance, apathy, or intolerance towards other bodies based on ...


Marketing Practices Of Socially Responsible And Sustainable Businesses, Brooke A. Bivins Jan 2018

Marketing Practices Of Socially Responsible And Sustainable Businesses, Brooke A. Bivins

Honors Undergraduate Theses

The topic of this research is marketing practices of socially responsible and sustainable businesses. It examines the strategies companies and brands use to represent themselves to the public through products, advertising, and philanthropy. This includes an evaluation of existing frameworks and case studies, as well as in-depth interviews. The question that this research will answer is as follows: How can new or existing companies embrace and integrate social responsibility or sustainability in a way that is authentic and contributes to a positive public reputation?

Younger generations are increasingly willing to switch to and, in some cases, pay more for products ...