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2016

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Full-Text Articles in Interpersonal and Small Group Communication

Building Financial Peace: A Conflict Resolution Framework For Money Arguments, Sarah D. Asebedo Dec 2016

Building Financial Peace: A Conflict Resolution Framework For Money Arguments, Sarah D. Asebedo

Journal of Financial Therapy

This paper presents a well-known and highly utilized conflict resolution framework from the mediation profession and demonstrates how to apply this framework to money arguments. While conflict resolution skills have been identified as important to communication within the financial planning context, an integrated conflict resolution framework has yet to be recognized and understood within the financial planning literature. This paper aims to fill this gap. Ultimately, both mental health professionals and financial planners can benefit from an interdisciplinary approach to resolving money arguments by combining training in personal financial strategies and conflict resolution principles.


Social Media At Work: The Roles Of Job Satisfaction, Employment Status, And Facebook Use With Co-Workers, Brett W. Robertson, Kerk Kee Dec 2016

Social Media At Work: The Roles Of Job Satisfaction, Employment Status, And Facebook Use With Co-Workers, Brett W. Robertson, Kerk Kee

Communication Faculty Articles and Research

Limited research has studied workplace satisfaction in a computer-mediated context, particularly with the use of social media. Based on an analysis of an online survey of working adults (N=512) in various companies and organizations in a metropolitan area in Southern California, we tested the relationships among time spent on Facebook interacting with coworkers, employment status, and job satisfaction. Results show that an employee’s satisfaction at work is positively associated with the amount of time they spend on Facebook interacting with co-workers. Contrary to our initial predictions, results to the second and third hypotheses revealed that part time employees ...


Access To Communication In United States Prisons: Reducing Recidivism Through Expanded Communication Programs With Inmates, Lilie Gross Dec 2016

Access To Communication In United States Prisons: Reducing Recidivism Through Expanded Communication Programs With Inmates, Lilie Gross

Politics & Government Undergraduate Theses

The need for better communication systems in prisons is dire and will reduce recidivism rates in the United States. Not only is communication via phone lines extremely expensive and corrupt, it is almost impossible. Inmates in United States Prisons need this availability and option to communicate with their families and maintain outside relationships. While maintaining healthy and positive relationships is good for inmate's mental health, it also decreases the risk of recidivism. This paper aims to highlight the benefits of phone communication and relationships between inmates and family on the outside for it will decrease the 50% recidivism rate ...


The Role Of Liberian Community Organizations In The Integration Of Liberian Immigrants: A Case Study Of Immigrants In Philadelphia, Pennsylvania, Solomon M. Muin Dec 2016

The Role Of Liberian Community Organizations In The Integration Of Liberian Immigrants: A Case Study Of Immigrants In Philadelphia, Pennsylvania, Solomon M. Muin

Capstone Collection

Immigrants that settled in a dominant new culture face challenges during the process of acculturation. Though minority culture is always at the disadvantaged end of acculturation in most cases, most research done on acculturation in the West mostly focused on the impact of immigrants on their societies, or on ways of strengthening integration in the host countries. As this continues, the dominant culture role and importance of the majority culture is what influence most narratives and not much is seeing from the minority culture. Most research on acculturation in the United States, for example, placed more emphasis on the Hispanic ...


The Art Of Interpretive Dialogue: An Ontology Of Human Experience And The Emergence Of Meaning In Everyday Life, Sophia N. Gallagher Dec 2016

The Art Of Interpretive Dialogue: An Ontology Of Human Experience And The Emergence Of Meaning In Everyday Life, Sophia N. Gallagher

Oglethorpe Journal of Undergraduate Research

With the ultimate intention of seeking a kind of dialogue that facilitates personal, relational, and collective growth and may be practiced in our everyday lives, this paper examines the fundamental role of interpretation and communication in all human experience. The overall work is positioned at the intersection of Philosophical Hermeneutics and Interpersonal Communication, and begins with an ontology of human experience as the inextricable relation between the experiencer and what is experienced, contextually situated as temporal and embodied, and conditioned by the three interrelated processes of affect, understanding, and discourse as they are mediated by an unique constitutive framework. The ...


Incorporating Experiential Theory Into Virtual Strategic Planning Processes, Chris Perkins Dec 2016

Incorporating Experiential Theory Into Virtual Strategic Planning Processes, Chris Perkins

Capstone Collection

Experiential learning theories, such as David Kolb’s Experiential Learning Cycle (2015) contribute to more than just learning environments. In this Training Course Linked Capstone I facilitated a six-week strategic planning workshop for the Diversity and Inclusion Advisory Group (DIAG) of AFS-USA, an intercultural youth exchange organization. Kolb’s cycle acted as framework for the workshop. The DIAG operates as a virtual team, with members across the United States, therefore I designed the workshop for implementation via the internet and telephone conversation. I consulted research on virtual team structure and participatory practices in strategic planning in order to design a ...


Fortaleza's Immigrant Song: Portrait-Narratives And An Identity Needs Analysis Of Recent Immigrants' Lived Experiences, Carl Weitz-Santiago Dec 2016

Fortaleza's Immigrant Song: Portrait-Narratives And An Identity Needs Analysis Of Recent Immigrants' Lived Experiences, Carl Weitz-Santiago

Capstone Collection

This inquiry sheds light on the personal stories and lived experiences of a group of recent immigrants currently living in Fortaleza, the sprawling capital of the Northeastern state of Ceará, Brazil. Utilizing a theoretical framework guided by “Epistemologies of the South,” ethnographic principles, and constructivist grounded theory, this capstones presents five first person portrait-narratives highlighting intimate details of project participants’ lives prior to immigrating, and uncovers four persistent and recurrent themes expressed by project participants: (1) language and communication, (2) professional opportunity, (3) personal growth, and (4) “saudade” and belongingness.

Through the lens of Johan Galtung’s Basic Needs Approach ...


Credibility And Likelihood To Use Information Sources By Cattle Producers For Learning E. Coli Control Strategies, Joseph Chapes Dec 2016

Credibility And Likelihood To Use Information Sources By Cattle Producers For Learning E. Coli Control Strategies, Joseph Chapes

Online Journal of Rural Research & Policy

Escherichia Coli (E. Coli) contamination has been a long-existing concern for those engaged in cattle production, often causing negative public health and economic consequences. The existence of pre-harvest practices that help reduce E. coli contamination creates the opportunity to positively impact human health by focusing on modifying behaviors and management strategies carried out in cattle production. For efforts like this to be successful, it is vital to consider how the communication can be modified to best transfer information and persuade the audience. Persuasive communication is considered to have five broad attributes, including source, message, channel, receiver and target variables (McGuire ...


Suit My Heart: Staging Foster Youth Narratives That Hit Home, Michelle Hayford Dec 2016

Suit My Heart: Staging Foster Youth Narratives That Hit Home, Michelle Hayford

Michelle Hayford

While devising Suit My Heart, I relied upon my training in the ‘three A’s’ of performance studies conceived by my late mentor Dwight Conquergood as “artistry, analysis and activism” (2002: 152). With these ‘three A’s’ in mind, I set out to facilitate a devising process and create an artistic product that would positively serve all communities involved. The quality of the project would be determined not only by the efficacy of the play that we produced in the end, but by the personal growth of my students and the empowerment of our community partners throughout the process. Discovering ...


The Captivity Of Opportunity: The Conversation Surrounding Church-Going Hispanic Immigrants, Nicolet Hopper Bell Dec 2016

The Captivity Of Opportunity: The Conversation Surrounding Church-Going Hispanic Immigrants, Nicolet Hopper Bell

Master's Theses

Immigration is a long-standing topic of discussion in the United States. Hispanic immigrants, or families of Hispanic immigrants, living in America face unique challenges. Through focus group interviews, participants from a predominantly Hispanic Protestant church narrated their experience of living in the United States. Guided grounded theory data analysis revealed three categories and 14 subcategories, or themes of conversation, surrounding this hot topic. Participants shed light on the distinctive challenges they faced, how these challenges affected them, and how they attempted to overcome these difficulties. By exploring these results through the lens of social stigma theory (Goffman, 2009) and intergroup ...


Erp Critical Success Factors: Importance Of Erp Consultants In Erp Implementation, Adekunle S. Balogun Dec 2016

Erp Critical Success Factors: Importance Of Erp Consultants In Erp Implementation, Adekunle S. Balogun

Dissertations and Theses

Enterprise Resource Planning, ERP is one of the most popular and successful information technology solution used in many organizations to share information within different business units to enhance and maximize productivity. The system is expensive, time-consuming, and complicated to implement and manage. The difficulties of ERP implementation have resulted in high rates of unsuccessful ERP implementation according to the stories of many organizations that have implemented the solution. The failure of ERP implementation has then led to several studies to investigate the Critical Success Factors (CSFs) that could influence the ERP implementation during and after implementation phases. Some of the ...


To Overcome Communication Challenges In Distributed/Virtual Scrum Teams, Priyamvada Walimbe Dec 2016

To Overcome Communication Challenges In Distributed/Virtual Scrum Teams, Priyamvada Walimbe

Dissertations and Theses

The purpose of this research is to give an overview of a scrum in distributed teams and to suggest ways overcome communication challenges in such projects. In this research proposal, the latest available research on a scrum in distributed teams will be thoroughly analyzed and evaluated to know the possible solutions for communication problems in distributed teams. A review of the literature suggested scrum is widely accepted agile methodology in software projects and also it works best within collocated teams. However, the literature review also proposes that lack of proper communication is one of the main challenge faced by distributed ...


Improved Sprint Results With Offshore Indian Teams, Fnu Abdul Hasheem Dec 2016

Improved Sprint Results With Offshore Indian Teams, Fnu Abdul Hasheem

Dissertations and Theses

Due to the cultural and linguistic differences, different time zones, and complexities of knowledge transfer involved in IT offshoring, offshore-outsourced projects are more prone to failure than in-house and domestically outsourced projects. These inherent risks exacerbate the communication, coordination and collaboration between vendors and clients and thus affect various stages of the offshore outsourced software development (OSD).

Communication is a major factor of success or failure for any software project. In offshore software development OSD, communication is more critical than collocated software development. Frequent communication is not always possible due to challenges like time zone differences, holiday customs etc. where ...


A Different Approach To Project Management: The Use Of Soft Skills, Hannah Adams Dec 2016

A Different Approach To Project Management: The Use Of Soft Skills, Hannah Adams

Dissertations and Theses

The term soft skills is traditionally used to describe interpersonal and subjective skills such as leadership, communication, and emotional intelligence. This paper addresses a further explanation of soft skills, their relation to project management, project management education, and the highlighted differences between a transactional leader and a transformational leader. Project management has often been defined as the making of schedules/tasks; but more importantly providing the inspiration, motivation, and facilitator of great minds to produce innovative ideas. Because of the sheer necessity for human interaction within the project management profession, soft skills are of crucial concern. Although mastering soft skills ...


"Let Me Tell You What I See" Creating A Culturally Relevant Arts Based Education Through The Use Of Photography And Storytelling, William Tran Dec 2016

"Let Me Tell You What I See" Creating A Culturally Relevant Arts Based Education Through The Use Of Photography And Storytelling, William Tran

Master's Projects and Capstones

There are many constructs that can hinder the ability of students of color to succeed in a classroom environment. Factors such as the construct of whiteness, microaggressions, the banking method, as well as cuts in arts based classes create a learning environment where oppression occurs on multiple levels. The construct of whiteness creates an environment in which only the ideas, values, lived experiences, and knowledge of whites are considered valid. Microaggressions uphold the construct of whiteness by insulting and invalidating any ideas, values, lived experiences, languages, and knowledge that are outside the construct of whiteness. The constructs of whiteness as ...


Towards A Computational Model Of Frame Of Reference Alignment In Swedish Dialogue, Simon Dobnik, Christine Howes, Kim Demaret, John Kelleher Nov 2016

Towards A Computational Model Of Frame Of Reference Alignment In Swedish Dialogue, Simon Dobnik, Christine Howes, Kim Demaret, John Kelleher

Conference papers

In this paper we examine how people negotiate, interpret and repair the frame of reference (FoR) in online text based dialogues discussing spatial scenes in Swedish. We describe work-in-progress in which participants are given different perspectives of the same scene and asked to locate several objects that are only shown on one of their pictures. This task requires participants to coordinate on FoR in order to identify the missing objects. This study has implications for situated dialogue systems.


Bridging The Communication Gap Successfully For Library/It Projects, Amanda Harlan, Dhanushka Samarakoon Nov 2016

Bridging The Communication Gap Successfully For Library/It Projects, Amanda Harlan, Dhanushka Samarakoon

Kansas Library Association College and University Libraries Section Proceedings

Have you ever had a difficult time describing a concept for a project? This can be especially true with collaborative projects between library and IT staff. Library and IT staff have historically been at odds concerning communication due to the use of jargon specific to their area, different working environments and styles, and conflicting best practices and standards that each follow. K-State Libraries and their internal IT department will share the communication issues with solutions from a librarian’s and developer’s perspective. We will also discuss how has influenced processes and methodologies used for collaborative projects between library and ...


Offline Social Relationships And Online Cancer Communication: Effects Of Social And Family Support On Online Social Network Building, Kang Namkoong, Dhavan V. Shah, David H. Gustafson Nov 2016

Offline Social Relationships And Online Cancer Communication: Effects Of Social And Family Support On Online Social Network Building, Kang Namkoong, Dhavan V. Shah, David H. Gustafson

Community & Leadership Development Faculty Publications

This study investigates how social support and family relationship perceptions influence breast cancer patients’ online communication networks in a computer-mediated social support (CMSS) group. To examine social interactions in the CMSS group, we identified two types of online social networks: open and targeted communication networks. The open communication network reflects group communication behaviors (i.e., one-to-many or “broadcast” communication) in which the intended audience is not specified; in contrast, the targeted communication network reflects interpersonal discourses (i.e., one-to-one or directed communication) in which the audience for the message is specified. The communication networks were constructed by tracking CMSS group ...


The Vital Importance Of The Elevator Speech, Robert Edward Burns Nov 2016

The Vital Importance Of The Elevator Speech, Robert Edward Burns

Bridgewater Review

No abstract provided.


Strengthening The Introductory Communication Course: An Opportunity Through Better Alignment With Today’S Needs, Jon A. Hess Oct 2016

Strengthening The Introductory Communication Course: An Opportunity Through Better Alignment With Today’S Needs, Jon A. Hess

Jonathan A. Hess

More than a century after its inception in contemporary form, the discipline of Communication has encountered a tremendous opportunity—the chance to become an “essential discipline” in the academy, one like Math or English, which universities consider indispensable to the work they do. And yet, as a discipline, we have not sufficiently moved toward taking advantage of that opportunity. While such a move will require action in curriculum, scholarship, and service, one of the highest-impact areas in establishing the necessity of Communication is the introductory course. In order to understand the opportunity that lies before us, we have to understand ...


Student Learning Outcomes: Primary Drivers Of Course Design, Samuel P. Wallace Oct 2016

Student Learning Outcomes: Primary Drivers Of Course Design, Samuel P. Wallace

Samuel P. Wallace

Student Learning Outcomes (SLOs) should be the core around which every college course is centered. As a result of taking this course: What should students know? What should they be able to do or to demonstrate? What should students value? Perhaps most important, How should students be changed or affected by taking this course? Effective course planning is made possible when these outcomes are focused and specific, and when the outcomes themselves are a high priority of the course. In spite of this maxim, student learning outcomes have not always been the primary driver of the design(s) of the ...


A Model For The Development Of A Sustainable Basic Course In Communication, Samuel P. Wallace Oct 2016

A Model For The Development Of A Sustainable Basic Course In Communication, Samuel P. Wallace

Samuel P. Wallace

The purpose of this essay is to provide clarity and direction for developing and maintaining outcome-driven courses for inclusion in general education curricula. The focus is on the basic course in Communication, but the principles can be applied to nearly any course. The outcome-driven perspective changes many traditional conceptions of the basic communication course and provides an opportunity to integrate communication content into a student’s broader college education and subsequent career. A model is proposed that can provide guidance in the development of sustainable courses that emerged from the experience with course development and implementation.


Editor's Page, Joseph M. Valenzano Iii Oct 2016

Editor's Page, Joseph M. Valenzano Iii

Joseph M. Valenzano III

This year the National Communication Association (NCA) celebrates its centennial. NCA began over a dispute between speech teachers and English teachers over the perception of oral communication receiving less instructional attention, and for the last century communication experts have been the primary party responsible for communication instruction of college students. Over the years the basic course has largely been focused on public speaking as the course to deliver this instruction, though we developed, and still teach, interpersonal communication and hybrid courses that also include small group communication. There have been several different venues in which the basic communication course has ...


Communication Pathways, Joesph M. Valenzano, Melissa A. Broeckelman-Post, Erin S. Parcell Oct 2016

Communication Pathways, Joesph M. Valenzano, Melissa A. Broeckelman-Post, Erin S. Parcell

Joseph M. Valenzano III

Description from the publisher's website: From the authors of The Speaker and The Speaker’s Primer comes an innovative new textbook that covers communication curriculum in an approachable way. Communication Pathways introduces a modern approach to the survey course, with concise chapters that emphasize communication theory. The authors organize content around a communication-centric theme: dialogue. A full chapter devoted to dialogic communication unpacks the concept for students; the authors further incorporate and explicate dialogic communication as it applies to subsequent chapter concepts. This theme is unique to the text and is a central element of what the authors aim ...


Editor's Page, Joseph M. Valenzano Iii Oct 2016

Editor's Page, Joseph M. Valenzano Iii

Joseph M. Valenzano III

We are now in the 28th volume of the Basic Communication Course Annual, a testament to the dedication of those concerned with the introductory course in communication. Over the years these pages have been graced with significant work that has influenced the nature of the basic communication course, thereby impacting the lives of thousands of students across the country. That said, I am struck by the fact we have no “motto,” no phrase that captures our feeling about this important educational experience. I would like to muse about what might work as a motto for what we do and teach.


Editor's Page, Joseph M. Valenzano Iii Oct 2016

Editor's Page, Joseph M. Valenzano Iii

Joseph M. Valenzano III

Despite its nom de guerre, there is nothing “basic” about the basic communication course in colleges and universities. It has served as a locus for research into communication skills, instructional technology, speech anxiety, instructional design and pedagogical practices. All of the research on these topics impacts more than just the basic course, as it is often relevant to instruction in other courses. The work done in the basic communication course is complex and important for both our students and the discipline.

In this, the 27th volume of the Basic Communication Course Annual, there continue to appear studies that examine the ...


Directing The Winds Of Change: The Basic Course And General Education, Joseph M. Valenzano Iii Oct 2016

Directing The Winds Of Change: The Basic Course And General Education, Joseph M. Valenzano Iii

Joseph M. Valenzano III

Communication departments remain heavily reliant on the inclusion of an introductory communication course in their institution’s general education program. For this reason it is essential for Basic Course Directors (BCDs) to educate themselves on general education. In doing so they will find a new iteration of change to general education where the required course and distribution model are disappearing in favor of an interdisciplinary outcomes-driven approach. Such a shift can have dramatic repercussions on the basic course and communication programs if the course is not further connected with other areas of general education. In this essay, I argue for ...


Equity Through Learning To Listen: The Case Of Public Discussion On Body-Worn Cameras In Madison, Wisconsin, Katherine J. Cramer Oct 2016

Equity Through Learning To Listen: The Case Of Public Discussion On Body-Worn Cameras In Madison, Wisconsin, Katherine J. Cramer

Journal of Public Deliberation

This article analyzes practitioners’ attempt to achieve equity in a public input process on a local racial justice issue: whether or not the police department should implement body-worn video cameras. The insights of the two practitioners who led the public input process reveal 4 main lessons. First, equity in public deliberation is achieved sometimes by intentionally excluding some voices. Second, members of marginalized groups are motivated at times by the potential to be heard. Third, the case suggests that for some people public talk is not about achieving democracy; it is instead about life and survival. Finally, the case suggests ...


Ideals Of Inclusion In Deliberation, Christopher F. Karpowitz, Chad Raphael Oct 2016

Ideals Of Inclusion In Deliberation, Christopher F. Karpowitz, Chad Raphael

Journal of Public Deliberation

Building on prior thinking about political representation in democratic deliberation, we argue for four ideals of inclusion, each of which is most appropriate to a different situation. These principles of inclusion depend not only on the goals of a deliberation, but also on its level of empowerment in the political system, and its openness to all who want to participate. Holistic and open deliberations can most legitimately incorporate and decide for the people as a whole if they are open to all who want to participate and affirmatively recruit perspectives that would be underrepresented otherwise. Chicago Community Policing beat meetings ...


Baby Dust To All! Identity Construction In Two-Week Wait Online Discussion Forums, Danielle R. Derose Oct 2016

Baby Dust To All! Identity Construction In Two-Week Wait Online Discussion Forums, Danielle R. Derose

Master's Theses (2009 -)

Women with a self-identified infertility status sometimes choose to address this status by seeking medical intervention. There are a variety of methods available when attempting to conceive using medical treatments, with the choice heavily dependent on the health of each partner. A common first approach by reproductive endocrinologists is that of intrauterine insemination, or IUI. Women undergoing IUI invest significant time and money into the process and often must undergo procedures or take medication that can be enormously distressing. Once the IUI is complete, the woman must wait an emotional two weeks before she finds out if she is pregnant ...