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Full-Text Articles in Interpersonal and Small Group Communication

Talk Matters At Work: The Effects Of Leader Member Conversational Quality And Communication Frequency On Work Role Stressors, Guowei Jian, Francis Dalisay Jul 2015

Talk Matters At Work: The Effects Of Leader Member Conversational Quality And Communication Frequency On Work Role Stressors, Guowei Jian, Francis Dalisay

Communication Faculty Publications

Although it is clear that leadership plays a significant role in followers’ psychological health, the specific mechanisms by which leadership effects may take place await further theorizing and investigation. We argue that communication practices may constitute such specific mechanisms. Therefore, the purpose of this study is to examine how leader-member conversational quality (LMCQ) and communication frequency are associated with members’ perception of work role stressors. Through an online survey, the study found that LMCQ has a significant predictive effect on work role ambiguity and role overload. However, LMCQ interacts with communication frequency in their effects on role conflict. These findings ...


Making Oral Communication A Successful Part Of The Common Core, Jon A. Hess Apr 2015

Making Oral Communication A Successful Part Of The Common Core, Jon A. Hess

Communication Faculty Publications

Adoption of the Common Core State Standards (CCSS) represents the first time that oral communication has been included in the curriculum requirements for K–12 education in many states. If done well, this change will provide important benefits to students. However, effective implementation will require collaboration among policymakers, educators, and experts in oral communication.

As educators work to strengthen primary and secondary education in the United States, many agree that schools need educational standards that are grounded in today’s needs and shared across states. The CCSS have emerged as a potential solution, and the majority of states have adopted ...


Communication Pathways, Joesph M. Valenzano, Melissa A. Broeckelman-Post, Erin S. Parcell Jan 2015

Communication Pathways, Joesph M. Valenzano, Melissa A. Broeckelman-Post, Erin S. Parcell

Communication Faculty Publications

Description from the publisher's website: From the authors of The Speaker and The Speaker’s Primer comes an innovative new textbook that covers communication curriculum in an approachable way. Communication Pathways introduces a modern approach to the survey course, with concise chapters that emphasize communication theory. The authors organize content around a communication-centric theme: dialogue. A full chapter devoted to dialogic communication unpacks the concept for students; the authors further incorporate and explicate dialogic communication as it applies to subsequent chapter concepts. This theme is unique to the text and is a central element of what the authors aim ...


Consistency And Change: The (R)Evolution Of The Basic Communication Course, Joesph M. Valenzano, Samuel P. Wallace, Sherwyn P. Morreale Oct 2014

Consistency And Change: The (R)Evolution Of The Basic Communication Course, Joesph M. Valenzano, Samuel P. Wallace, Sherwyn P. Morreale

Communication Faculty Publications

The basic communication course, with its roots in classical Greece and Rome, is frequently a required course in general education. The course often serves as our “front porch,” welcoming new students to the Communication discipline. This essay first outlines early traditions in oral communication instruction and their influence on future iterations of the course. In addition, because fundamental changes in higher education in more modern times affected emphases and delivery of the course, we focus on the relationship between general education and the basic course and the significant curricular changes to the course during the latter part of the 20th ...


Suit My Heart: Staging Foster Youth Narratives That Hit Home, Michelle Hayford Jan 2014

Suit My Heart: Staging Foster Youth Narratives That Hit Home, Michelle Hayford

Communication Faculty Publications

While devising Suit My Heart, I relied upon my training in the ‘three A’s’ of performance studies conceived by my late mentor Dwight Conquergood as “artistry, analysis and activism” (2002: 152). With these ‘three A’s’ in mind, I set out to facilitate a devising process and create an artistic product that would positively serve all communities involved. The quality of the project would be determined not only by the efficacy of the play that we produced in the end, but by the personal growth of my students and the empowerment of our community partners throughout the process. Discovering ...


Seeking Care: Mindfulness, Reflexive Struggle, And Puffy Selves In Bullying, Keith Berry Apr 2013

Seeking Care: Mindfulness, Reflexive Struggle, And Puffy Selves In Bullying, Keith Berry

Communication Faculty Publications

What does it mean to become ourselves, to experience who we and others understand us to be? What might the process look like for younger selves who are immersed in the looming problem of bullying, and what is at stake regarding how we respond to its complex storyline? How can we engage ethnographic research that studies ourselves and others in ways that are also more caring than harmful for all persons involved? As senseless bullying continues, I seek meaningful answers to questions of becoming and identities within these intricate relational spaces. Yet as I perform this seeking, the search becomes ...


Building Support For The Introductory Oral Communication Course: Strategies For Widespread And Enduring Support On Campus, Jon A. Hess Jan 2012

Building Support For The Introductory Oral Communication Course: Strategies For Widespread And Enduring Support On Campus, Jon A. Hess

Communication Faculty Publications

A strong introductory course is important for many communication departments, for the discipline, and for meeting our obligation to society. This paper utilizes the example of a recent curricular reform that threatened to eliminate a required oral communication course to reflect on strategies departments can use to build widespread and lasting support for the course. The paper reviews the events that led to the challenge and details the department’s response, which offers lessons that may be useful for other institutions. Four lessons include:

* Tailoring the introductory course to the institution’s needs and mission

* Involvement in university work

* Making ...


Communication Strategies To Restore Working Relations: Comparing Relationships That Improved With Ones That Remained Problematic, Jon A. Hess, Katelyn A. Sneed Jan 2012

Communication Strategies To Restore Working Relations: Comparing Relationships That Improved With Ones That Remained Problematic, Jon A. Hess, Katelyn A. Sneed

Communication Faculty Publications

When considering problematic workplace relationships, the question naturally arises of how people can deal most effectively with these challenges. What people most want with difficult relationships is a way to make the problems go away. That desire calls for research on strategies to transform problematic relationships into non-problematic relations. For this issue, there is both good news and bad news.

First, the bad news: There are few easy answers when dealing with problematic relations. Problematic relationships are difficult by definition. Relationships that involve challenges a person can easily resolve are not difficult relationships. The co-construction of these relationships often intertwines ...


Warm Ideas And Chilling Consequences, Arthur P. Bochner Oct 2009

Warm Ideas And Chilling Consequences, Arthur P. Bochner

Communication Faculty Publications

In the process of writing my academic memoirs spanning a period of more than thirty-five years, I discovered how crucial the work of Gregory Bateson had been to my life as a teacher, a scholar, and a relational partner. In this paper I celebrate Bateson's charming and incisive ideas about how communication works, his deep reservations about the worship of quantification, and his astute analysis of what is at stake when we make epistemological errors in everyday life. Reviewing a turning point in my academic life—a conference held in 1979, I reaffirm the importance of warm ideas and ...


His Final Homily: Pope John Paul Ii's Death As An Affirmation Of His Life's Message, Joesph M. Valenzano Jan 2009

His Final Homily: Pope John Paul Ii's Death As An Affirmation Of His Life's Message, Joesph M. Valenzano

Communication Faculty Publications

Every Sunday morning, a member of the Roman Catholic clergy addresses his flock after a reading from one of the Gospels. These homilies ordinarily last between 10 and 20 minutes and allow the priest an opportunity to interpret the Gospel message from that day's reading, as well as discuss how that message relates to contemporary events and issues.

During the final two months of his life, Pope John Paul II provided a longer, more powerful symbolic homily to the world. The message summarized his positions on freedom, suffering, and the dignity of human life.


Identity And Technology: Organizational Control Of Knowledge-Intensive Work, Guowei Jian Oct 2008

Identity And Technology: Organizational Control Of Knowledge-Intensive Work, Guowei Jian

Communication Faculty Publications

Much has been written about the functioning of managerial ideologies in identity-based organizational control. However, less attention has been given to the role of information and communication technologies (ICTs) and identity defined by a technological discourse in regulating knowledge-intensive work. The purpose of this research is to examine the roles of identity and ICTs in the control of knowledge-intensive work. A case study of a technology service organization reveals that the construction and consumption of a technologist identity operate as organizational control, and that ICTs enable the functioning of a dialectic of technological control. This study also demonstrates the paradoxical ...


Voicing Complaints In The Public Arena, Leo Wayne Jeffres, Guowei Jian, David Atkin Jan 2007

Voicing Complaints In The Public Arena, Leo Wayne Jeffres, Guowei Jian, David Atkin

Communication Faculty Publications

This study draws on several literatures--the Tichenor et al. (1980) pluralism model stressing community constraints, the spiral of silence literature stressing the importance of the climate of communication, and the currently popular emphasis on democratic discussion in the "public sphere." In the Tichenor et al. (1980) model, media stress consensus and avoid conflict in more homogeneous communities. Here we extend the issue to question whether community characteristics affect perceptions of the climate of communication and one's comfort in voicing complaints in public. The results present some support for existing theory as well as some contradictions.


Turning Points In Relationships With Disliked Co-Workers, Jon A. Hess, Becky Lynn Omdahl, Janie M. Harden Fritz Jan 2006

Turning Points In Relationships With Disliked Co-Workers, Jon A. Hess, Becky Lynn Omdahl, Janie M. Harden Fritz

Communication Faculty Publications

Although most people begin their employment with the education and on-the-job training to handle the tasks their jobs entail, few long-term employees boast that they feel competent in dealing with all the difficult people they encounter in the workplace. Unpleasant coworkers range from annoying nuisances to major sources of job frustration and career roadblocks. Given that periodic preoccupation with unlovable coworkers is nearly a universal feature of organizational life, it is not surprising that such relationships are given due attention in the media and popular press (e.g., Bramson, 1989; Topchik, 2000). What is surprising is how little scholarly attention ...


Distancing From Problematic Coworkers, Jon A. Hess Jan 2006

Distancing From Problematic Coworkers, Jon A. Hess

Communication Faculty Publications

Troublesome relationships are a universal aspect of human social interaction (Levitt, Silver, & Franco, 1996). Perhaps nowhere besides the family are problematic relationships so commonplace as in the workplace. Although relationship research primarily focuses on positive relations and thorny problems that occur even in the best of relationships, virtually everyone who has worked in an organization can relate stories of problematic relationships. The challenges these relationships pose resonate with people’s deepest feelings and most significant experiences at work. Problematic work relationships are often as memorable as they are challenging. Workplace relations are largely nonvoluntary relationships. They are created when people ...


Public And Relational Communication Ethics In Political Communication: Integrity, Secrecy, And Dialogue In ‘The Contender’, Jon A. Hess, Joy Piazza Jan 2005

Public And Relational Communication Ethics In Political Communication: Integrity, Secrecy, And Dialogue In ‘The Contender’, Jon A. Hess, Joy Piazza

Communication Faculty Publications

There is no denying the omnipresence of media in the twenty-first century. One form of media that is particularly influential is film. Unlike print forms of entertainment, in which age and reading ability dictate accessibility, movies are accessible to virtually everyone. And, regardless of the producer's purpose for making the film, all movies provide an insight into our culture and the individuals who reside within it. Some movies are produced solely for entertainment value, but others seek to convey some type of message or to stimulate thought on the part of the viewer (Good & Dillon 2002; Kupfer 1999; Lipkin 2002). All ...


Maintaining Undesired Relationships, Jon A. Hess Jan 2003

Maintaining Undesired Relationships, Jon A. Hess

Communication Faculty Publications

As social creatures, we spend our lives in the company of others, rather than in isolation. Consequently, we maintain many relationships out of need rather than desire. Unfortunately, some of these relationships are ones that we would not maintain if given a choice. Although a considerable amount of research on relational dynamics can be applied to unwanted relationships, scholars have made little attempt to generate an integrated overview of what communication characteristics typify such relationships, how they differ from desirable relationships, or how they should best be maintained.

The maintenance of unwanted relationships piques public interest. Articles with titles such ...


Dealing With Co-Workers We Don't Like, Jon A. Hess Jul 2000

Dealing With Co-Workers We Don't Like, Jon A. Hess

Communication Faculty Publications

When we take a job with a company, we instantly develop a large network of new acquaintances. The relationships we have with co-workers are called “nonvoluntary relationships” because as long as we hold a job with that organization, we have no choice but to interact with the other people who work there.

As long as we like our co-workers, the nonvoluntary nature of these relationships is unremarkable, but for most of us it is inevitable that we won’t like a few of those people. This can cause a difficult situation. Relationships with co-workers we don’t like are stressful ...


A “Dark Side” Of Communication Avoidance: Indirect Interpersonal Aggressiveness, Michael J, Beatty, Kristin M, Valencic, Jill E. Rudd, Jean A. Dobos Mar 1999

A “Dark Side” Of Communication Avoidance: Indirect Interpersonal Aggressiveness, Michael J, Beatty, Kristin M, Valencic, Jill E. Rudd, Jean A. Dobos

Communication Faculty Publications

Although our understanding of direct forms of verbal aggressiveness has been greatly advanced over the past decade, indirect interpersonal aggressiveness has remained relatively understudied. In the present study, items designed to tap indirect forms of interpersonal aggressiveness were written, administered to participants, factor analyzed along with verbal aggressiveness items, and correlated with a criterion measure. Results produced an internally consistent set of item which: (1) loaded on a separate factor from verbal aggressiveness items, (2) contributed unique variance over that accounted for by verbal aggressiveness in the prediction of psychoticism, a theoretically appropriate criterion variable for validating aggression measures, and ...


Trait Verbal Aggressiveness And The Appropriateness And Effectiveness Of Fathers' Interaction Plans Ii: Fathers' Self-Assessments, Jill E. Rudd, Michael J. Beatty, Sally Vogl-Bauer, Jean A. Dobos Oct 1997

Trait Verbal Aggressiveness And The Appropriateness And Effectiveness Of Fathers' Interaction Plans Ii: Fathers' Self-Assessments, Jill E. Rudd, Michael J. Beatty, Sally Vogl-Bauer, Jean A. Dobos

Communication Faculty Publications

Examines the relationship between fathers' verbal aggressiveness and their perceptions of the appropriateness and effectiveness of selected methods for interacting with children, mainly sons. Examination of literature on the issue; Details on hypotheses which have been developed.


A Study Of Women's Compliance-Gaining Behaviors In Violent And Non-Violent Relationships, Jill E. Rudd, Patricia A. Burant Oct 1995

A Study Of Women's Compliance-Gaining Behaviors In Violent And Non-Violent Relationships, Jill E. Rudd, Patricia A. Burant

Communication Faculty Publications

Recent research by communication scholars has investigated the dynamics of abusive spousal relationships (Chandler, 1986; Infante, Chandler, & Rudd, 1989; Infante, Chandler-Sabourin, Rudd, & Shannon, 1990; Rancer & Niemasz, 1988; Rudd, Burant, & Beatty, 1994; Sabourin, Infante, & Rudd, 1993). Infante and his colleagues have suggested that those involved in violent relationships communicate differently with their partners than those involved in nonviolent relationships. Based on this prior research, it seems important for communication scholars to further investigate the communication behaviors of individuals involved in violent relationships. This current study seeks to advance the family violence research by comparing the types of compliance-gaining strategies that battered and non-battered women report using during their disputes.


Fathers' Trait Verbal Aggressiveness And Argumentativeness As Predictors Of Adult Sons' Perceptions Of Fathers' Sarcasm, Criticism, And Verbal Aggressiveness, Michael J. Beatty, James R. Zelley, Jean A. Dobos, Jill E. Rudd Sep 1994

Fathers' Trait Verbal Aggressiveness And Argumentativeness As Predictors Of Adult Sons' Perceptions Of Fathers' Sarcasm, Criticism, And Verbal Aggressiveness, Michael J. Beatty, James R. Zelley, Jean A. Dobos, Jill E. Rudd

Communication Faculty Publications

This research used Infante's (1987) conceptualization of trait verbal aggressiveness and argumentativeness to analyze adult males’ perceptions of their fathers’ messages. In the present study, fathers’ self‐reports of verbal aggressiveness and argumentativeness were used to predict their adult sons’ reports of fathers’ sarcasm, criticism, and global verbal aggressiveness. Results of multivariate regression analyses indicated that (1) fathers’ argumentativeness accounted for a significant percentage of variance in the dependent variable set but did not contribute significantly to the univariate equations and (2) fathers’ verbal aggressiveness explained a significant percentage of the multivariance and contributed significantly to each univariate equation ...


Battered Women's Compliance-Gaining Strategies As A Function Of Argumentativeness And Verbal Aggression, Jill E. Rudd, Patricia A. Burant, Michael J. Beatty Jun 1994

Battered Women's Compliance-Gaining Strategies As A Function Of Argumentativeness And Verbal Aggression, Jill E. Rudd, Patricia A. Burant, Michael J. Beatty

Communication Faculty Publications

This study investigated (1) the type of compliance-gaining strategies that battered women reported using in domestic conflicts and (2) whether these strategies related to the battered women's verbal aggression and argumentativeness. Participants in this study were 115 abused women who were seeking refuge from abusive spouses in temporary shelters for battered women. The results suggest that battered women most frequently reported using indirect strategies. Aversive Stimulation (i.e., pouting sulking, crying) and ingratiation (i.e., manipulation in the form of affection or favor-doing) were the top two strategies reported. Furthermore, a canonical correlation analysis resulted in an overall significant ...


'Wait — Something’S Missing!': The Status Of Ethics In Basic Public Speaking Texts, Jon A. Hess Jun 1992

'Wait — Something’S Missing!': The Status Of Ethics In Basic Public Speaking Texts, Jon A. Hess

Communication Faculty Publications

The basic course is important to the welfare of the speech communication discipline. According to Seiler and McGukin (1989), the basic course is the mainstay of the discipline. Gibson, Hanna, and Leichty (1990) surveyed 423 institutions of higher education nationwide and found that at 92% of the schools’ enrollment in the basic course was increasing or holding steady (this is up from the figure of 88% reported in 1985). In a survey of college graduates, Pearson, Nelson, and Sorenson (1981) found that 93% believed that the basic speech course should be required for all students. Because of its popularity and ...


Test Of An Argumentative Skill Deficiency Model Of Interspousal Violence, Dominic A. Infante, Theresa A. Chandler, Jill E. Rudd Jun 1989

Test Of An Argumentative Skill Deficiency Model Of Interspousal Violence, Dominic A. Infante, Theresa A. Chandler, Jill E. Rudd

Communication Faculty Publications

Presents a study that examined a model of communication and interpersonal physical violence among married people. Relation between communication and violence; Review of related literature on interspousal violence; Application of the model on abused wives and abused husbands.