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Health Communication Commons

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Interpersonal and Small Group Communication

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Marian University

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Full-Text Articles in Health Communication

The Effect Of A “Micronegotiation” Technique On Team Interactions, Jeffery Kaufman Ph.D. Jan 2015

The Effect Of A “Micronegotiation” Technique On Team Interactions, Jeffery Kaufman Ph.D.

Faculty Publications and Research

Conflict can have detrimental effects on team interaction, performance, and member satisfaction, so research on tools and techniques aimed at reducing or resolving conflict is crucial. This study trained the leaders of teams made up of health profession students on a micronegotiation technique (Rogers & Lingard, 2006) to measure its effect on levels of task conflict, relationship conflict, team performance, and team member satisfaction. The research was conducted at a mid-size, Midwestern university and included 148 students from Radiology, Physiology, and Microbiology courses divided into 47 teams. No statistically significant differences were identified for any of the dependent variables between the ...