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Full-Text Articles in Social and Behavioral Sciences

Learning To Become A Taste Expert, Kathryn A. Latour, John A. Deighton Jun 2018

Learning To Become A Taste Expert, Kathryn A. Latour, John A. Deighton

Articles and Chapters

Evidence suggests that consumers seek to become more expert about hedonic products to enhance their enjoyment of future consumption occasions. Current approaches to becoming expert center on cultivating an analytic mindset. In the present research the authors explore the benefit to enthusiasts of moving beyond analytics to cultivate a holistic style of processing. In the taste context the authors define holistic processing as non-verbal, imagery-based, and involving narrative processing. The authors conduct qualitative interviews with taste experts (Master Sommeliers) to operationalize the holistic approach to hedonic learning, and then test it against traditional analytic methods in a series of experiments ...


Cq: From The (New) Editor, J. Bruce Tracey Apr 2018

Cq: From The (New) Editor, J. Bruce Tracey

Articles and Chapters

[Excerpt] Great to be back! I am delighted to have the opportunity to take the reins of the Cornell Hospitality Quarterly (CQ) for a second term. I offer a huge and heartfelt thanks to Mike Lynn for his service and leadership. Mike has had a very successful 3 years at the helm, and his efforts have had an increasingly positive impact on the journal’s standing. The numbers look great, so the transition will be easy.


Summary Of Cq’S 2017 Submissions And Editorial Decisions, Michael Lynn Apr 2018

Summary Of Cq’S 2017 Submissions And Editorial Decisions, Michael Lynn

Articles and Chapters

[Excerpt] In 2017, the Cornell Hospitality Quarterly (CQ) received 262 new submissions with 258 receiving editorial decisions within the year. Thirty-eight manuscripts were accepted for publication last year. Some of the new submission are still under invited revision and some of the acceptances were of manuscripts originally submitted in 2016, so dividing 38 by 258 to get an acceptance rate is not fully appropriate, but it does provide a reasonable approximation of the journal’s acceptance rate. By that calculation, CQ’s acceptance rate was 15% last year. Sixty percent of new submissions were desk-rejected last year—usually within 2 ...


Cq Reviewers’ Reactions To My Editorial Policies, Michael Lynn Feb 2018

Cq Reviewers’ Reactions To My Editorial Policies, Michael Lynn

Articles and Chapters

[Excerpt] Peer review is an important part of the scientific process. It helps to separate good research from bad so that scarce journal pages and readers’ attention go the former rather than the latter. As editor of Cornell Hospitality Quarterly (CQ), I am particularly dependent on reviewers’ help because CQ is a cross-disciplinary journal whose submissions cover literatures and methodologies that vastly exceed my ken.


Learning, Training, And Development In Organizations: Emerging Trends, Recent Advances, And Future Directions, Bradford S. Bell, Ozias A. Moore Jan 2018

Learning, Training, And Development In Organizations: Emerging Trends, Recent Advances, And Future Directions, Bradford S. Bell, Ozias A. Moore

Articles and Chapters

Dramatic changes have occurred in learning, training, and development in organizations in recent years. This chapter examines the implications of these changes for research in four areas: (1) training design and delivery, (2) team training and development, (3) training transfer, and (4) training evaluation. We suggest that research in these areas not only has been most heavily impacted by recent trends in training and development but also can help guide the field as it responds to emerging opportunities and challenges. We review recent research that advances our understanding of how to design and deliver training to meet the needs of ...


Should Cookie Monster Adopt A Healthy Lifestyle Or Continue To Indulge? Insights Into Brand Icons, Altaf Merchant, Kathryn A. Latour, John B. Ford, Michael S. Latour Jan 2018

Should Cookie Monster Adopt A Healthy Lifestyle Or Continue To Indulge? Insights Into Brand Icons, Altaf Merchant, Kathryn A. Latour, John B. Ford, Michael S. Latour

Articles and Chapters

Developing a brand icon has been a way for marketers to humanize and forge relationships with consumers. Icon development takes time. During this time, marketers have to face how much they stay true and consistent with their icons and how much they allow their icons to adapt to cultural changes in the marketplace. Little is known about how consumers respond to changing icons, and even less is known about whether there may be certain consumer groups that are more or less receptive to such changes. Four experiments and qualitative interviews were undertaken to gain insights into these issues. People who ...


Cq Authors’ Reactions To My Editorial Policies And Practices, Michael Lynn Nov 2017

Cq Authors’ Reactions To My Editorial Policies And Practices, Michael Lynn

Articles and Chapters

[Excerpt] Academic journals can only publish what is submitted to them, so their editors need numerous high quality submissions to consistently publish high quality articles. To encourage more high quality submissions to Cornell Hospitality Quarterly (CQ), I implemented a number of what I considered to be author-friendly editorial policies and practices when I became editor.


More Multi-Study Articles Wanted, Michael Lynn Aug 2017

More Multi-Study Articles Wanted, Michael Lynn

Articles and Chapters

[Excerpt] Cornell Hospitality Quarterly (CQ) readers may have noticed that the lead article for this issue and for each of the previous two issues has been a multi-study paper. The lead article for the next issue of CQ will also be a multi-study paper, and this will be true for future issues as long as I have enough accepted multi-study papers to make it so. I want to use this editorial to explain my preference for multi-study articles and to encourage CQ authors to write and submit more of them.


The Impact Of Supertasters On Taste Test And Marketing Outcomes: How An Innate Characteristic Shapes Taste, Preference, Experience, And Behavior, Kathryn A. Latour, Michael S. Latour, Brian Wansink Jul 2017

The Impact Of Supertasters On Taste Test And Marketing Outcomes: How An Innate Characteristic Shapes Taste, Preference, Experience, And Behavior, Kathryn A. Latour, Michael S. Latour, Brian Wansink

Articles and Chapters

This article introduces advertisers to a new segmentation technique based on an individual’s inherited taste sensitivity—that is, the “supertaster.” Three studies demonstrate that this inherited supertaster difference can explain blind taste-test anomalies, such as the Pepsi Challenge; heightened brand loyalty; and a reduced sensitivity to peripheral product cues, such as visual variations. These findings underscore a new vein of segmentation that has great promise for explaining variance in lab, expert, and crowd-sourced evaluations involving matters of taste.


Why Do Workers With Disabilities Earn Less? Occupational Job Requirements And Disability Discrimination, Douglas Kruse, Lisa Schur, Sean Rogers Ph.D., Mason Ameri Jun 2017

Why Do Workers With Disabilities Earn Less? Occupational Job Requirements And Disability Discrimination, Douglas Kruse, Lisa Schur, Sean Rogers Ph.D., Mason Ameri

Articles and Chapters

We analyse competing explanations for the lower pay of employees with disabilities, using 2008–2014 data from the American Community Survey matched to O*Net data on occupational job requirements. The results indicate that only part of the disability pay gap is due to productivity-related job requirements. The remaining pay gap — experienced by employees whose impairments should not limit their productivity — reflects potential discrimination. The discrimination-related pay gaps appear to be smallest and possibly non-existent for women and men with hearing impairments, and largest for those with cognitive and mobility impairments. Overall the results indicate that discrimination is likely to ...


Summary Of Cq’S 2016 Submissions And Editorial Decisions, Michael Lynn May 2017

Summary Of Cq’S 2016 Submissions And Editorial Decisions, Michael Lynn

Articles and Chapters

[Excerpt] In 2016, Cornell Hospitality Quarterly (CQ) received 280 new submissions with 271 receiving editorial decisions within the year. Twenty-five submissions were accepted for publication last year. Some of the new submissions are still under invited revision and some of the acceptances were of manuscripts originally submitted in 2015, so dividing 25 by 271 to get an acceptance rate is not fully appropriate, but it does provide a reasonable approximation of the journal’s acceptance rate. By that calculation, CQ’s acceptance rate is 9%. Other, more complicated but arguably more appropriate calculations put the journal’s acceptance rate at ...


The Effects Of Service Charges Versus Service-Included Pricing On Deal Perception, Shuo Wang, Michael Lynn Feb 2017

The Effects Of Service Charges Versus Service-Included Pricing On Deal Perception, Shuo Wang, Michael Lynn

Articles and Chapters

Study participants rated menu prices with an automatic percentage service gratuity as better deals than equivalent service-included prices when the service component of price was below the standard 15 percent tipping rate. However, the reverse was true when the service component of price was above 15 percent. Furthermore, a move from percentage service gratuity toward dollar service gratuity impeded participants’ menu price judgment. These findings provide some insights regarding which pricing alternative to tipping should be implemented if and when restaurateurs decide to abandon voluntary tipping.


To Collect And Preserve: The State Of State-Level Cba Collections In The U.S., Aliqae Geraci, Jim Delrosso Jan 2017

To Collect And Preserve: The State Of State-Level Cba Collections In The U.S., Aliqae Geraci, Jim Delrosso

Articles and Chapters

In order to evaluate the preservation and accessibility of public sector collective bargaining documentation in the United States, the authors conducted a fifty-state survey of public sector CBA collections. The study generated relevant data in four key areas: the presence of such collections, the scope of existing collections with regard to covered employees, the depth of those collections when compared to historical collective bargaining in a given state, and the relationship between a perceived legal mandate for collection and the presence of such collections. The authors discuss the public policy implications of their findings, and areas for further study, action ...


Librarians And Compensation Negotiation In The Library Workplace, Shannon L. Farrell, Aliqae Geraci Jan 2017

Librarians And Compensation Negotiation In The Library Workplace, Shannon L. Farrell, Aliqae Geraci

Articles and Chapters

Purpose - The purpose of this paper is to report on survey results from a study about librarians’ experience with compensation (salary and benefits) negotiation in the library workplace in order to provide data that will inform professional discourse and practice.

Design/methodology/approach - A primarily quantitative survey instrument was administered via Qualtrics Survey Software and distributed through listservs and social media channels representing a range of library types and sub-disciplines. The survey was explicitly addressed to librarians for participation and asked them questions related to their work history and experience with negotiating for salary and benefits.

Findings - A total of ...


Context, Coalitions, And Organizing: Immigrant Labor Rights Advocacy In San Francisco And Houston, Shannon Gleeson, Els De Graauw Jan 2017

Context, Coalitions, And Organizing: Immigrant Labor Rights Advocacy In San Francisco And Houston, Shannon Gleeson, Els De Graauw

Articles and Chapters

[Excerpt] In the pages that follow, we first situate immigrant labor rights struggles in scholarship on the “right to the city.” We then present San Francisco and Houston, focusing on their immigration histories, current demographic profiles, and contexts for advancing immigrant labor rights. We next describe the parallel types of organizations that have advocated for stronger wage and labor rights in San Francisco and Houston and the similar principles that have motivated them to advocate with local government. In discussing the wage and labor rights campaigns in each city, we draw out key differences in the policy changes that advocates ...


How To Make And Sell A Meaningful Empirical Contribution, Michael Lynn Jan 2017

How To Make And Sell A Meaningful Empirical Contribution, Michael Lynn

Articles and Chapters

[Excerpt] The main reason empirical submissions to Cornell Hospitality Quarterly (CQ) are rejected is that the authors failed to adequately answer the “so what?” question. Almost all empirical submissions to CQ provide compelling evidence that some relationship exists between two or more variables, but fewer of them make a compelling case that those relationships are worth knowing more about. To help future authors make that case more successfully, I will use this essay to share my definition of a meaningful empirical contribution and to provide suggestions about how to make and sell such contributions. I will also identify some common ...


Personnel Psychology, Bradford S. Bell Jan 2017

Personnel Psychology, Bradford S. Bell

Articles and Chapters

[Excerpt] Personnel Psychology (P-Psych) publishes psychological research centered around people at work. Launched in 1948, P-Psych is one of the oldest and longest-running applied psychology and management journals. The journal was founded to encourage and report research that applies psychological methods, understandings, techniques, and findings to the study of people at work. In their founding editorial, Erwin K. Taylor and Charles I. Mosier argued that for research findings to be meaningful they must not only stimulate further research but also reach and be understood by those who might use them. Thus, from its inception P-Psych sought to publish research that ...


Introduction To A Special Issue On Inequality In The Workplace (“What Works?), Pamela S. Tolbert, Emilio J. Castilla Jan 2017

Introduction To A Special Issue On Inequality In The Workplace (“What Works?), Pamela S. Tolbert, Emilio J. Castilla

Articles and Chapters

[Excerpt] While overt expressions of racial and gender bias in U.S. workplaces have declined markedly since the passage of the original Civil Rights Act and the creation of the Equal Employment Opportunity Commission a half century ago (Eagly and Chaiken 1993; Schuman, Steeh, Bobo, and Krysan 1997; Dobbin 2009), a steady stream of research indicates that powerful, if more covert forms of bias persist in contemporary workplaces (Greenwald and Banaji 1995; Pager, Western, and Bonikowski 2009; England 2010; Heilman 2012). In line with this research, high rates of individual and class-based lawsuits alleging racial and gender discrimination suggest that ...


Work Teams, Steve W. J. Kozlowski, Bradford S. Bell Jan 2017

Work Teams, Steve W. J. Kozlowski, Bradford S. Bell

Articles and Chapters

Work teams are composed of two or more individuals; who exist to perform organizationally relevant tasks; share one or more common goals; interact socially; exhibit interdependencies in task workflows, goals, and/or outcomes; maintain and manage boundaries; and are embedded in a broader organizational context that sets boundaries, constrains the team, and influences exchanges with other units in the organization. Work team effectiveness is enabled by team processes that combine individual efforts into a collective product.


Leading From A Distance: Advancements In Virtual Leadership Research, Bradford S. Bell, Kristie L. Mcalpine, N. Sharon Hill Jan 2017

Leading From A Distance: Advancements In Virtual Leadership Research, Bradford S. Bell, Kristie L. Mcalpine, N. Sharon Hill

Articles and Chapters

Although leadership has long been recognized as critical in virtual environments, observers have noted that a surprisingly small number of studies have focused on virtual leadership. In the current chapter we examine what we currently know about virtual leadership and identify promising future research directions. We begin by examining changes in the leadership context, most notably advances in technology and the growing adoption of virtual work arrangements. We then trace the evolution of the research that has examined virtual leadership at both the dyadic and team levels, highlighting key conceptual and empirical advances. Finally, we conclude the chapter by discussing ...


Conciseness Is Critical, Michael Lynn Nov 2016

Conciseness Is Critical, Michael Lynn

Articles and Chapters

[Excerpt] Authors of empirical CQ articles must explicitly and clearly identify: (1) what causal relationship they are focusing on, (2) who should care about that relationship and why, (3) what existing research in all academic journals, not just hospitality journals, says about that relationship, (4) why additional tests of the relationship are needed and how their study will improve our knowledge about that relationship, (5) their study methodology and findings, and (6) the theoretical and practical implications of their findings. Clarity on these points is paramount, and authors should take as many words and pages as necessary to achieve it ...


A Meta-Analytical Integration Of Over 40 Years Of Research On Diversity Training Evaluation, Katerina Bezrukova, Chester S. Spell, Jamie L. Perry, Karen A. Jehn Nov 2016

A Meta-Analytical Integration Of Over 40 Years Of Research On Diversity Training Evaluation, Katerina Bezrukova, Chester S. Spell, Jamie L. Perry, Karen A. Jehn

Articles and Chapters

This meta-analysis of 260 independent samples assessed the effects of diversity training on 4 training outcomes over time and across characteristics of training context, design, and participants. Models from the training literature and psychological theory on diversity were used to generate theory-driven predictions. The results revealed an overall effect size (Hedges g) of .38 with the largest effect being for reactions to training and cognitive learning; smaller effects were found for behavioral and attitudinal/affective learning. Whereas the effects of diversity training on reactions and attitudinal/affective learning decayed over time, training effects on cognitive learning remained stable and even ...


Editorial Essay: Introduction To A Special Issue On Work And Employment Relations In Health Care, Ariel C. Avgar, Adrienne E. Eaton, Rebecca K. Givan, Adam Seth Litwin Aug 2016

Editorial Essay: Introduction To A Special Issue On Work And Employment Relations In Health Care, Ariel C. Avgar, Adrienne E. Eaton, Rebecca K. Givan, Adam Seth Litwin

Articles and Chapters

[Excerpt] This special issue of the ILR Review is designed to showcase the central role that work organization and employment relations play in shaping important outcomes such as the quality of care and organizational performance. Each of the articles included in this special issue makes an important contribution to our understanding of the large and rapidly changing health care sector. Specifically, these articles provide novel empirical evidence about the relationship between organizations, institutions, and work practices and a wide array of central outcomes across different levels of analysis. This breadth is especially important because the health care literature has largely ...


My Attitudes And Beliefs About Different Types Of Research, Michael Lynn Aug 2016

My Attitudes And Beliefs About Different Types Of Research, Michael Lynn

Articles and Chapters

[Excerpt] In this issue’s “From the Editor,” I describe a new review policy and process for both authors and reviewers. Authors should find that this new policy and process provides them with faster editorial decisions, higher quality feedback, and greater clarity about required revisions, as well as greater freedom to disagree with reviewers and to write the papers they (the authors) want. Reviewers should find that this new policy and process saves them from having to review obviously flawed papers and from having to review different versions of the same paper over and over again.


Why Are We More Likely To Tip Some Service Occupations Than Others? Theory, Evidence, And Implications, Michael Lynn Jun 2016

Why Are We More Likely To Tip Some Service Occupations Than Others? Theory, Evidence, And Implications, Michael Lynn

Articles and Chapters

Ideas about why consumers tip some service occupations more often than others are tested using occupation scores derived from online ratings of 122 service occupations. Results indicate that U.S. consumers are more likely to tip occupations for which (i) workers’ performances can be more easily evaluated by consumers than by managers, (ii) workers provide customized service, (iii) workers’ income, skill and needed judgment are low, and (iv) workers are less happy than customers during the service encounter. Occupations with greater frequency of customer patronage and/or greater likelihood of encountering the same service provider on multiple service occasions are ...


The Pennsylvania Adoption Exchange Improves Its Matching Process, Vincent W. Slaugh, Mustafa Akan, Onur Kesten, M. Utku Ünver Mar 2016

The Pennsylvania Adoption Exchange Improves Its Matching Process, Vincent W. Slaugh, Mustafa Akan, Onur Kesten, M. Utku Ünver

Articles and Chapters

The Pennsylvania Adoption Exchange (PAE) helps case workers who represent children in state custody by recommending prospective families for adoption. We describe PAE's operational challenges using case worker surveys and analyze child outcomes through a regression analysis of data collected over multiple years. A match recommendation spreadsheet tool implemented by PAE incorporates insights from this analysis and allows PAE managers to better utilize available information. Using a discrete-event simulation of PAE, we justify the value of a statewide adoption network and demonstrate the importance of better information about family preferences for increasing the percentage of children who are successfully ...


The Role Of Social Media And Brand Equity During A Product Recall Crisis: A Shareholder Value Perspective, Liwu Hsu, Benjamin Lawrence Mar 2016

The Role Of Social Media And Brand Equity During A Product Recall Crisis: A Shareholder Value Perspective, Liwu Hsu, Benjamin Lawrence

Articles and Chapters

Utilizing an event study methodology of 185 product recall announcements, this study examines to what extent social media hurts a company’s shareholder value in the event of a product recall. In addition, we explore whether a company’s brand equity and engagement in online chatter potentially mitigate the negative effects of social media surrounding the recall. We operationalize four metrics of online word-of-mouth (WOM) that may moderate negative product recall effects: volume, valence, growth rate, and breadth. The findings suggest that product recalls result in significantly negative abnormal returns for firms. Furthermore, the volume, valence and growth rate of ...


The Construction Of Professional Identity, Brianna B. Caza, Stephanie J. Creary Jan 2016

The Construction Of Professional Identity, Brianna B. Caza, Stephanie J. Creary

Articles and Chapters

[Excerpt] The classification of ‘professions’ has been a debated topic (Abbott, 1988; Friedson 2001), with several researchers putting forth varying criteria which distinguish a profession from other occupations. Previously, an individual would be considered a professional only once they had completed and attained all of the training, certifications and credentials of a professional occupation and, of course, internalized this profession’s values and norms (Wilensky, 1964). Recently, researchers have begun to relax the criteria for classifying professional occupations, insisting only that the occupation be skill- or education-based (Benveniste, 1987; Ibarra, 1999). Furthermore, in today’s workplace, which is burgeoning with ...


Precarity And Agency Through A Migration Lens, Marcel Paret, Shannon Gleeson Jan 2016

Precarity And Agency Through A Migration Lens, Marcel Paret, Shannon Gleeson

Articles and Chapters

This special issue leverages the migrant experience to better understand precarity and agency in the contemporary world. By way of introduction, we examine the broader bodies of literature on precarity and agency, relate them to research on migration, and link them to the contributions in the special issue. Laying a foundation for further research, we illuminate three approaches to study the precarity-migration-agency nexus: an industry-specific approach, a sending country/deportee approach, and a collective action approach. We conclude with a critical analysis of freedom and national borders, considering the 'open borders' movement, postnational citizenship, and opposition to marketization.


Energy’S Role In The Extraversion (Dis)Advantage: How Energy Ties And Task Conflict Help Clarify The Relationship Between Extraversion And Proactive Performance, Kristin L. Cullen-Lester, Hannes Leroy, Alexandra Gerbaso, Lisa Hisae Nishii Jan 2016

Energy’S Role In The Extraversion (Dis)Advantage: How Energy Ties And Task Conflict Help Clarify The Relationship Between Extraversion And Proactive Performance, Kristin L. Cullen-Lester, Hannes Leroy, Alexandra Gerbaso, Lisa Hisae Nishii

Articles and Chapters

While academic and practitioner literatures have proposed that extraverts are at an advantage in team-based work, it remains unclear exactly what that advantage might be, how extraverts attain such an advantage, and under which conditions. Theory highlighting the importance of energy in the coordination of team efforts helps to answer these questions. We propose that extraverted individuals are able to develop more energizing relationships with their teammates and as a result are seen as proactively contributing to their team. However, problems in coordination (i.e., team task conflict) can reverse this extraversion advantage. We studied 27 project-based teams at their ...