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Technical and Professional Writing Commons

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2018

Communication

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Articles 1 - 21 of 21

Full-Text Articles in Technical and Professional Writing

A Word From The Writing Team (December 2018), Jennifer Wilson, Ms, Els, Pam Walter, Mfa Dec 2018

A Word From The Writing Team (December 2018), Jennifer Wilson, Ms, Els, Pam Walter, Mfa

A Word From the Writing Team (Newsletter)

This issue includes:

  • January Writing Retreat
  • Find the Time Workshop


Estudio Contrastivo Intercultural De Las Funciones Retóricas De Las Citas: La Producción De Textos Académicos En El Nivel De Posgrado Escritos En Español E Inglés, David Sánchez-Jiménez Dec 2018

Estudio Contrastivo Intercultural De Las Funciones Retóricas De Las Citas: La Producción De Textos Académicos En El Nivel De Posgrado Escritos En Español E Inglés, David Sánchez-Jiménez

Publications and Research

The main objective of this research is to discover which rhetorical functions were used in the Master´s thesis writing written by eight (8) American and eight (8) Spanish postgraduates in their na-tive language. A computerized tex-tual analysis of the rhetorical func-tion of citation was used to study this phenomenon (Petrić, 2007). The results obtained from the re-search showed that the different cultural conventions in the thesis writing indicate that when com-pared with native Spanish writers, the American writers of English use the highest number of cita-tions, and write a relatively longer Introduction and Conclusion parts. On the other hand ...


A Word From The Writing Team (November 2018), Jennifer Wilson, Ms, Els, Pam Walter, Mfa Nov 2018

A Word From The Writing Team (November 2018), Jennifer Wilson, Ms, Els, Pam Walter, Mfa

A Word From the Writing Team (Newsletter)

This issue includes:

  • New! Open Access Funds Available
  • January Writing Retreat
  • A Thanksgiving Thought


A Word From The Writing Team (October 2018), Jennifer Wilson, Ms, Els, Pam Walter, Mfa Oct 2018

A Word From The Writing Team (October 2018), Jennifer Wilson, Ms, Els, Pam Walter, Mfa

A Word From the Writing Team (Newsletter)

This issue includes:

  • Writing Lessons from Ted-Ed
  • WHYY's Maiken Scott on Communicating Science
  • Paywall: The Business of Scholarship


A Word From The Writing Team (September 2018), Jennifer Wilson, Ms, Els, Pam Walter, Mfa Sep 2018

A Word From The Writing Team (September 2018), Jennifer Wilson, Ms, Els, Pam Walter, Mfa

A Word From the Writing Team (Newsletter)

This issue includes:

  • Boost Your Communication Skills with Nature
  • Win a Prize for Writing About Health Care


A Word From The Writing Team (July 2018), Jennifer Wilson, Ms, Els, Pam Walter, Mfa Jul 2018

A Word From The Writing Team (July 2018), Jennifer Wilson, Ms, Els, Pam Walter, Mfa

A Word From the Writing Team (Newsletter)

This issue includes:

  • From Thesis to Journal Article
  • Open All Summer
  • Sign Up for Our Fall Writing Retreat
  • Writing Café


A Word From The Writing Team (June 2018), Jennifer Wilson, Ms, Els Jun 2018

A Word From The Writing Team (June 2018), Jennifer Wilson, Ms, Els

A Word From the Writing Team (Newsletter)

This issue includes:

  • Sign Up for Our Fall Writing Retreat
  • Grammarly Pro
  • New eBook on Communicating Data Clearly
  • Writing Café


A Word From The Writing Team (May 2018), Jennifer Wilson, Ms, Els May 2018

A Word From The Writing Team (May 2018), Jennifer Wilson, Ms, Els

A Word From the Writing Team (Newsletter)

This issue includes:

  • Grammar Time
  • What to Do Once Your Manuscript is Accepted
  • Writing Café


“Hello? Are You Still There?” The Impact Of Social Media On Self-Disclosure And Reciprocity In Interpersonal Relationships: A Literature Review, Clara D. Costello Apr 2018

“Hello? Are You Still There?” The Impact Of Social Media On Self-Disclosure And Reciprocity In Interpersonal Relationships: A Literature Review, Clara D. Costello

Channels: Where Disciplines Meet

Social Media sites have become increasingly popular platforms for developing and maintaining interpersonal relationships. Although the usage of computer-mediated communication is normal in day-to-day life, the understanding behind how and why these relationships grow is scarce. This literature review considers relational elements such as self-disclosure and reciprocity, and how they are impacted by online elements such as an asynchronous context, controllability, and the disinhibition effect. Contrary to interpersonal relationships that develop in a physical context, the law of reciprocity is fulfilled and replaced by affirmation and recognition from relational partners, while self-disclosure continues to be a vital element within relationships ...


A Word From The Writing Team (April 2018), Jennifer Wilson, Ms, Els Apr 2018

A Word From The Writing Team (April 2018), Jennifer Wilson, Ms, Els

A Word From the Writing Team (Newsletter)

This issue includes:

  • Our New Name
  • Now Offering Group Consultations
  • Writing Café


The Walking Dead Genealogy: Unsubstantiated Criticisms Of Qualitative Data Analysis Software (Qdas) And The Failure To Put Them To Rest, Kristi Jackson, Trena Paulus, Nicholas H. Woolf Mar 2018

The Walking Dead Genealogy: Unsubstantiated Criticisms Of Qualitative Data Analysis Software (Qdas) And The Failure To Put Them To Rest, Kristi Jackson, Trena Paulus, Nicholas H. Woolf

The Qualitative Report

The authors conduct an exposé on the deterministic denunciations of Qualitative Data Analysis Software (QDAS) and how citation errors keep these criticisms alive. They use a zombie metaphor to describe more than two decades of battling these seemingly mindless assessments of QDAS that keep coming –despite their decay – and simply will not die. Focusing exclusively on the criticism of separation/distancing, which alleges that the computer and the software interfere with the researcher’s familiarity with the data, the authors trace one current strand of this criticism through a literature genealogy. Three citation errors (half-truth, proxy, and hearsay) are identified ...


A Word From The Writing Center (March 2018), Jennifer Wilson, Ms, Els Mar 2018

A Word From The Writing Center (March 2018), Jennifer Wilson, Ms, Els

A Word From the Writing Team (Newsletter)

This issue includes:

  • Writing Center News
  • Resources for Writing and Publishing
  • Writing Café


A Word From The Writing Center (February 2018), Jennifer Wilson, Ms, Els Feb 2018

A Word From The Writing Center (February 2018), Jennifer Wilson, Ms, Els

A Word From the Writing Team (Newsletter)

This issue includes:

  • Tortured By Typos
  • Punctuation 101
  • Writing Cafe


Inclusive Writing In Video Game Documentation: A Technical Communication Approach, Samantha N. Sousa Jan 2018

Inclusive Writing In Video Game Documentation: A Technical Communication Approach, Samantha N. Sousa

Technical Communication Capstone Course

This article examines the current conversation of inclusive writing in the technical communication field. Historically, the field of technical writing has been considered a straightforward and unbiased form of communication but I look to identify the pitfalls associated with these characteristics, specifically in the study of inclusive writing. By examining technical documentation through a traditionally gender-biased field of video game development, I present issues and suggest ways to implement inclusive writing through documentation. By envisioning and creating inclusive content in video games, we can expand these solutions to other areas of technical communication and strengthen the influence we have in ...


Beyond Audience Analysis: Conceptualizing Empathy For Technical Communication, Bernadette L. Cash Jan 2018

Beyond Audience Analysis: Conceptualizing Empathy For Technical Communication, Bernadette L. Cash

Technical Communication Capstone Course

The concept of empathy involves understanding others’ perspectives. Technical communication requires knowing the context of users; however, empathy is neither a prominent term nor a common subject in the accompanying literature.

This article will establish a foundation for empathy to be conceptualized for technical communication. Several definitions of empathy will be reviewed, followed by applicable resemblances from examples pertaining to audience analysis. A wide‑ranging analysis will connect features of empathy to topics from the areas of user experience, human‑information interaction, user value, business, and design thinking.

This article concludes that there is significant value in giving empathetic attention ...


Enterprise Content Management In Technical Communication, Kristen Bledsoe-Fritz Jan 2018

Enterprise Content Management In Technical Communication, Kristen Bledsoe-Fritz

Technical Communication Capstone Course

The goal of this project is to examine how the evolution of Enterprise Content Management (ECM) is helping to shape the role of Technical Communicator. Technical communicators are often at the forefront of Enterprise Content Management, as their job involves the creation, utilization, and distribution of most corporate content. The research conducted for this project examines the impact that Enterprise Content Management, influenced by evolving technology, has had on the expectation associated with the skillset of a technical communicator. Additionally, how technical communicators can grow and expand their skillset to serve as leaders in an ever-evolving industry is explored.


A Word From The Writing Center (January 2018), Jennifer Wilson, Ms, Els Jan 2018

A Word From The Writing Center (January 2018), Jennifer Wilson, Ms, Els

A Word From the Writing Team (Newsletter)

This issue includes:

  • New Year, New Publishing Goals
  • Grammar Time
  • Writing Cafe


Dimensions Of Online/Offline Social Communication: An Extension Of The Hyperpersonal Model, Devin Joseph Kelly Jan 2018

Dimensions Of Online/Offline Social Communication: An Extension Of The Hyperpersonal Model, Devin Joseph Kelly

ETD Archive

With the rise of technology it becomes important to measure and analyze the communication patterns that are emerging from these changes. Technologies open up different communication patterns for individuals to use (Tomas & Carlson 2015; Walther, 1996; Wei & Leung, 1999). Thus, this study develops the “ASOHIO” perspective, which incorporates a range of new and old communication patterns, online communication, offline communication, synchronous communication, asynchronous communication, interpersonal communication, and hyperpersonal communication. This work also looks to extend the hyperpersonal model greatly by developing an actual multi-item scale to measure the construct at the individual level. Walther’s (1996) basic description of hyperpersonal communication breaks ...


Credibility Strategies Of Popular Health Websites: A Rhetorical Analysis Of Parkinson's Information Pages, Abigail Bakke Jan 2018

Credibility Strategies Of Popular Health Websites: A Rhetorical Analysis Of Parkinson's Information Pages, Abigail Bakke

English Faculty Publications

Though using e-health is a common patient practice, unregulated and inaccurate online medical content can pose real dangers. To effectively convey important and accurate health messages, online health organizations must make their information stand out as trustworthy. To identify credibility strategies, I conducted a rhetorical analysis of Parkinson’s disease content from the two most popular U.S. health websites: NIH.gov and WebMD. Based on the range of credibility strategies identified in these webpages, I recommend that medical writers and e-health designers convey both expertise and trustworthiness to build credibility in their content.


Using Hashtags To Disambiguate Aboutness In Social Media Discourse: A Case Study Of #Orlandostrong, Nicholas Dearmas Jan 2018

Using Hashtags To Disambiguate Aboutness In Social Media Discourse: A Case Study Of #Orlandostrong, Nicholas Dearmas

Electronic Theses and Dissertations

While the field of writing studies has studied digital writing as a response to multiple calls for more research on digital forms of writing, research on hashtags has yet to build bridges between different disciplines' approaches to studying the uses and effects of hashtags. This dissertation builds that bridge in its interdisciplinary approach to the study of hashtags by focusing on how hashtags can be fully appreciated at the intersection of the fields of information research, linguistics, rhetoric, ethics, writing studies, new media studies, and discourse studies. Hashtags are writing innovations that perform unique digital functions rhetorically while still hearkening ...


Branding & Style Guides: Editing For Usability (A Project For Lake Land College), Baylor D. Gardner Jan 2018

Branding & Style Guides: Editing For Usability (A Project For Lake Land College), Baylor D. Gardner

Masters Theses

No abstract provided.