Open Access. Powered by Scholars. Published by Universities.®

Art and Design Commons

Open Access. Powered by Scholars. Published by Universities.®

PDF

Design

2017

University of Texas at El Paso

Articles 1 - 1 of 1

Full-Text Articles in Art and Design

Empathic Experience Design For Cognitive Impairment, Leonardo Orea-Amador Jan 2017

Empathic Experience Design For Cognitive Impairment, Leonardo Orea-Amador

Open Access Theses & Dissertations

Empathic Experience Design (EED) is a technique that lets product designers empathize with their product users with the use of empathic experiences. These empathic experiences are activities that let designers become immersed in a simulation of the users' typical environment and conditions and gain powerful insights of the user's product experience. The simulation uses "tools" like earplugs and gloves that can simulate specific conditions such as hearing loss, or lack of sensitivity, for example. Literature shows that this empathic approach enables designers to discover unarticulated customer needs known as user latent needs. Latent needs produce significant benefits in the ...