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Full-Text Articles in Art and Design

Innovator - Spring 2019 Apr 2019

Innovator - Spring 2019

Innovator

8 - A MESSAGE FROM THE PRESIDENT

10 - WHAT’S HAPPENING AT JEFFERSON?

16 - OUR STRATEGIC ACADEMIC FRAMEWORK Jefferson is dedicated to improving lives by redefining humanly possible.

18 - THE BOY FROM BROOKLYN Noted alumnus Harold Ronson leaves his mark on Jefferson.

24 - WE DESIGN THINKING The University has developed a world-class reputation for graduating designers with a demonstrated capacity for developing robust solutions for real-world problems.

30 - UNLEASHING CREATIVITY Provost Mark L. Tykocinski, MD, describes the exciting and productive intersections explored at Jefferson.

32 - AN EVOLUTION ROOTED IN EMPATHY Two industry experts and educators share experiences and insights on the ...


The Perioperative Patient Experience Of Hand And Wrist Surgical Patients: An Exploratory Study Using Patient Journey Mapping, Else F. De Ridder, Tessa Dekkers, Jarry T. Porsius, Gerald Kraan, Marijke Melles Nov 2018

The Perioperative Patient Experience Of Hand And Wrist Surgical Patients: An Exploratory Study Using Patient Journey Mapping, Else F. De Ridder, Tessa Dekkers, Jarry T. Porsius, Gerald Kraan, Marijke Melles

Patient Experience Journal

Patient-centred care is becoming more important in healthcare. The success of patient-centred care can be assessed by exploring the patient experience through a patient journey map. As the number of outpatient surgeries is increasing, it is important to reveal the specific characteristics of this type of surgery. The perioperative patient experience is considered very important for outpatient surgery, because all perioperative activities are condensed in one day. To investigate this experience, we performed a case study of hand and wrist surgery. Six teams of two industrial design engineering students interviewed 40 patients in total in two private and two public ...