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Full-Text Articles in African Languages and Societies
Survey Of Nigerian University Student Affairs Services: A Comparison Of Students' Perceived Service Importance And The Students' Level Of Satisfaction, Michael Adewale Adeniyi
Problem. Nigerian university student-affairs serviceshave been characterized by negative campus activism, violent demonstrations, and the destruction of lives and properties, the result of which led to the closing down of many Nigerian universities. Thus far, little empirical data exist regarding the student personnel servicesavailable to students at Nigerian universities, the importance of student-affairs services, or the level of student satisfaction with these services.
Methods. A quantitative survey methodology was used to assess 35 student-affairs services. A developed and validated survey instrument, the Student ServicesQuestionnaire (SSQ), was administered to collect data from currently registered undergraduate and graduate students of both genders ...